Score of 89.22/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 May 2025 - 31 Oct 2025 | 05 Jan 2026 | 13 | 84% | 15% | 1% | 38% |
| 01 Nov 2024 - 30 Apr 2025 | 17 Jun 2025 | 16 | 91% | 9% | 0% | 9% |
| 01 May 2024 - 31 Oct 2024 | 29 Nov 2024 | 14 | 97% | 3% | 0% | 7% |
| 01 Nov 2023 - 30 Apr 2024 | 28 May 2024 | 20 | 97% | 3% | 0% | 6% |
| 01 May 2023 - 31 Oct 2023 | 25 Jan 2024 | 22 | 95% | 4% | 1% | 10% |
| 01 Nov 2022 - 30 Apr 2023 | 31 May 2023 | 15 | 96% | 3% | 1% | 12% |
| 01 May 2022 - 30 Oct 2022 | 30 Nov 2022 | 16 | 95% | 4% | 1% | 17% |
| 01 Nov 2021 - 30 Apr 2022 | 30 May 2022 | 18 | 93% | 6% | 1% | 17% |
| 01 May 2021 - 31 Oct 2021 | 30 Nov 2021 | 17 | 97% | 3% | 0% | 13% |
| 01 Nov 2020 - 30 Apr 2021 | 28 May 2021 | 21 | 96% | 3% | 1% | 12% |
| 01 May 2020 - 31 Oct 2020 | 25 Nov 2020 | 18 | 94% | 5% | 1% | 15% |
| 01 Nov 2019 - 30 Apr 2020 | 09 Jun 2020 | 20 | 98% | 1% | 1% | 26% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Octopus's standard payment terms are 30 days on receipt of invoice, unless different terms have been agreed or are stated on the invoice. Some suppliers are paid via direct debit and/or have immediate payment terms.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
60
Queries or issues are raised by sending an email to the Accounts Payable team. A member of the team will contact the supplier to understand the issue and attempt to rectify. If the issue cannot be rectified by the Accounts Payable team it will be escalated as required to management. The team aims to resolve issues as quickly as practicable, usually within 2– 4 working days.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Octopus Energy Limited is a UK-registered company incorporated in 2014, originally named Mercury Energy Supply Limited before adopting its current name. Its registered nature of business covers the trade of electricity and the trade of gas through mains, indicating it operates as an energy supplier providing electricity and gas to customers. The company is part of a wider group with directors linked to other Octopus-branded entities. It is registered in London and remains an active private limited company. No further detail on additional services, customer base or operational scale is confirmed by the available evidence beyond its role in electricity and gas supply.
Generated from the company's website and Companies House records. Sources: find-and-update.company-information.service.gov.uk