TRAINLINE.COM LIMITED
Company Information
- Company Number
- 03846791
- Registered Address
- 120 Holborn, London, United Kingdom, EC1N 2TD
- Status
- Active
- Employee Count
- 789
- Turnover
- £286,015,000
- EBITDA
- £79,809,000
Additional Details
- Company Type
- Private limited Company
- Incorporated On
- 17 September 1999
- Nature of Business
- 62090 - Other information technology service activities
- Industries
- Software,Travel And Transportation
- Region
- London
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Sept 2024 - 28 Feb 2025 | 31 Mar 2025 | 29 | 75% | 18% | 7% | 49% |
| 01 Sept 2023 - 29 Feb 2024 | 28 Mar 2024 | 26 | 77% | 19% | 4% | 48% |
| 01 Mar 2023 - 31 Aug 2023 | 29 Sept 2023 | 27 | 78% | 17% | 5% | 48% |
| 01 Sept 2022 - 28 Feb 2023 | 31 Mar 2023 | 26 | 80% | 17% | 3% | 47% |
| 01 Mar 2022 - 31 Aug 2022 | 30 Sept 2022 | 26 | 73% | 25% | 2% | 67% |
| 01 Sept 2021 - 28 Feb 2022 | 31 Mar 2022 | 24 | 79% | 19% | 2% | 67% |
| 01 Mar 2021 - 31 Aug 2021 | 30 Sept 2021 | 25 | 77% | 21% | 2% | 61% |
| 01 Sept 2020 - 28 Feb 2021 | 19 Mar 2021 | 29 | 76% | 23% | 1% | 73% |
| 01 Mar 2020 - 31 Aug 2020 | 30 Sept 2020 | 67 | 10% | 53% | 37% | 95% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Trainline's standard payment terms are 30 days from invoice date. Terms are set as standard unless otherwise agreed at contractual level and signed off by Finance Director.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
60
Dispute Resolution Process
All disputes at invoice level are the responsibility of the PO Raiser as the goods/ service originated with them. They liaise directly with the Supplier to resolve. All disputes at Supplier level are the responsibility of Accounts Payable. Supplier will be notified of reason for dispute resulting in non-payment and Accounts Payable will liaise with them to resolve dispute.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
TRAINLINE.COM LIMITED is a leading online platform for booking train tickets in the UK and Europe. Founded in 1997, the company offers a convenient and user-friendly service for customers to search, compare and book train tickets from various train operators.
The company's sustainability program, called "Eco Trainline", aims to reduce the environmental impact of train travel. This includes promoting sustainable modes of transport, such as trains, and providing customers with carbon emission information for their journeys. In addition, the company has set a target to achieve zero carbon emissions by 2050.
TRAINLINE.COM LIMITED offers a wide range of products and services, including mobile apps, website booking, and a 24/7 customer service team. The company also offers a Best Fare Finder feature, which helps customers find the cheapest train tickets for their desired journey.
Key people at TRAINLINE.COM LIMITED include CEO Clare Gilmartin, who joined the company in 2014, and Chairman Douglas McCallum. The company is headquartered in London, with registered office address at 3rd Floor, 120 Holborn, London EC1N 2TD.
With its commitment to sustainability and convenient services, TRAINLINE.COM LIMITED has become a trusted and popular choice for train travel in the UK and Europe. Customers can book tickets and find more information about the company on their website at https://www.thetrainline.com/.
