Score of 83.73/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Oct 2025 - 30 Mar 2026 | 30 Apr 2026 | 31 | 59% | 36% | 5% | 0% |
| 01 Apr 2025 - 30 Sept 2025 | 30 Oct 2025 | 27 | 79% | 18% | 3% | 0% |
| 01 Oct 2024 - 31 Mar 2025 | 11 Apr 2025 | 46 | 78% | 16% | 6% | 0% |
| 01 Apr 2024 - 30 Sept 2024 | 15 Oct 2024 | 23 | 81% | 17% | 2% | 0% |
| 01 Oct 2023 - 30 Mar 2024 | 19 Apr 2024 | 27 | 63% | 33% | 3% | 0% |
| 01 Apr 2023 - 30 Sept 2023 | 21 Nov 2023 | 36 | 38% | 55% | 8% | 1% |
| 01 Oct 2022 - 31 Mar 2023 | 09 May 2023 | 28 | 67% | 27% | 6% | 0% |
| 01 Apr 2022 - 30 Sept 2022 | 04 Oct 2022 | 29 | 60% | 35% | 5% | 1% |
| 01 Oct 2021 - 31 Mar 2022 | 27 Apr 2022 | 30 | 63% | 34% | 3% | 0% |
| 01 Apr 2021 - 30 Sept 2021 | 31 Jan 2022 | 31 | 60% | 36% | 4% | 0% |
| 01 Oct 2020 - 31 Mar 2021 | 31 Jan 2022 | 29 | 68% | 29% | 3% | 0% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Our standard payment terms are 30 days from date of invoice. The majority of our supply chain are on these payment terms. However we also have suppliers that are on payment terms that differ from this. eg: 7 days from date of invoice, 14 days from date of invoice, 60 days from date of invoice and 90 days from date of invoice. The shorter payment terms have been negotiated to this by the supplier in question. The 90 day payment terms is a unique case for one supplier that is based in Germany and the transit of stock to ourselves takes time.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
90
We have a formal dispute process with our key suppliers (covering c80%) of the spend. All other suppliers where we have a dispute we will raise with the supplier and work together to resolve in a timely manner. If any payment is witheld we make this clear as part of the dispute process. Overall zen has three key values, one of which is "happy suppliers" where we take great pride in paying our suppliers on time and supporting when necessary where we can.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
ZEN INTERNET LIMITED is a UK-based internet service provider that offers a range of sustainable and reliable products and services. The company was founded in 1995 and is headquartered in Rochdale, Greater Manchester.
The company's sustainability program focuses on reducing its environmental impact by using renewable energy sources, promoting recycling and reducing carbon emissions. They also work closely with their suppliers and partners to ensure sustainable practices throughout their supply chain.
ZEN INTERNET LIMITED offers a variety of internet services including broadband, leased lines, and hosting solutions for both residential and business customers. They also provide cloud-based services such as data backup and online security.
The key people at ZEN INTERNET LIMITED include Managing Director Richard Tang and Technical Director Andrew Saunders, who have been with the company since its inception.
For any inquiries or support, customers can contact ZEN INTERNET LIMITED through their website, which also provides a live chat feature and a knowledge base for self-help. The company's registered office address is Sandbrook Park, Sandbrook Way, Rochdale, OL11 1RY, United Kingdom.
In summary, ZEN INTERNET LIMITED is a sustainable company that offers reliable and eco-friendly internet services. With a dedicated team and a commitment to sustainability, they are a leading internet service provider in the UK.