Train Travel Payment Practices Report 2025
UK Train Travel Sector Shows Stronger Payment Performance Than Average, But Big Disparities Remain
The Numbers
- Companies analysed: 9
- Average PaymentCheck Score: 67.3/100
- UK average (all sectors): 50.0/100
- Train Travel average above UK average: 17.3 points
- Highest PaymentCheck Score: 86.8/100 (Merseyrail Electrics 2002 Limited)
- Lowest PaymentCheck Score: 41/100 (Hitachi Rail Limited)
- Regional Average (North West): 86.8/100 (1 company)
- Regional Average (North East): 66.6/100 (3 companies)
- Regional Average (London): 63.8/100 (5 companies)
What Stands Out
While the average PaymentCheck Score of 67.3/100 for the UK train travel sector in 2025 is notably better than the UK average of 50.0/100, there’s a wide performance gap. This suggests operational inefficiencies or differing priorities around supplier relationships across different rail companies, rather than sector-wide standards.
Best Payers
- MERSEYRAIL ELECTRICS 2002 LIMITED - 86.8/100
- EUROSTAR INTERNATIONAL LIMITED - 85.3/100
- XC TRAINS LIMITED - 78.5/100
- TRANSPORT UK EAST ANGLIA LIMITED - 77.5/100
- WEST MIDLANDS TRAINS LIMITED - 71.1/100
Worst Payers
- HITACHI RAIL LIMITED - 41/100
- SIEMENS MOBILITY LIMITED - 44.2/100
- THE CHILTERN RAILWAY COMPANY LIMITED - 53.2/100
- GRAND CENTRAL RAILWAY COMPANY LIMITED - 68.2/100
- WEST MIDLANDS TRAINS LIMITED - 71.1/100
Regional Patterns
The North West, with a single company measured, boasts the highest regional average at 86.8/100, which is heavily influenced by Merseyrail Electrics' strong score. London's average payment performance (63.8/100 across five companies) is surprisingly lower than the sector average, showing that being based in a major economic hub doesn't automatically equate to better payment practices.
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The disparity between the highest and lowest payers (86.8/100 versus 41/100) highlights that supplier payment practices within the UK train travel sector are far from uniform.