THE CHILTERN RAILWAY COMPANY LIMITED
Company Information
- Company Number
- 03007939
- Registered Address
- Arriva Plc, 1 Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP
- Status
- Active
- Employee Count
- 854
- Turnover
- £250,486,000
- EBITDA
- £14,194,000
Additional Details
- Company Type
- Private limited Company
- Incorporated On
- 10 January 1995
- Nature of Business
- 49100 - Passenger rail transport, interurban
- Industries
- Travel And Transportation
- Region
- North East
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 30 Jul 2025 | 32 | 25% | 69% | 6% | 47% |
| 01 Jul 2024 - 31 Dec 2024 | 28 Jan 2025 | 33 | 23% | 72% | 5% | 44% |
| 01 Jan 2024 - 30 Jun 2024 | 26 Jul 2024 | 32 | 27% | 67% | 6% | 54% |
| 01 Jul 2023 - 31 Dec 2023 | 24 Jan 2024 | 32 | 27% | 69% | 4% | 49% |
| 01 Jan 2023 - 30 Jun 2023 | 27 Jul 2023 | 32 | 29% | 66% | 5% | 48% |
| 01 Jul 2022 - 31 Dec 2022 | 26 Jan 2023 | 31 | 30% | 65% | 5% | 45% |
| 01 Jan 2021 - 30 Jun 2021 | 26 Jul 2021 | 33 | 30% | 66% | 4% | 45% |
| 01 Jan 2020 - 30 Jun 2020 | 30 Jul 2020 | 41 | 31% | 64% | 5% | 47% |
| 01 Jan 2019 - 30 Jun 2019 | 26 Jul 2019 | 47 | 27% | 61% | 12% | 46% |
| 01 Jul 2018 - 31 Dec 2018 | 23 Jan 2019 | 43 | 27% | 65% | 8% | 49% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
It is the Company's policy to agree appropriate terms of payment with suppliers for each transaction or a series of transactions, and abide by those terms based on the timely submission of valid invoices. Historically, our 'Standard Payment Terms' were NET Monthly (meaning the end of the month, following the month of invoice), however, for new suppliers they are 30 days and on some occasions variations to these standard payment terms might be agreed.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
61
Dispute Resolution Process
Dispute Escalation Without prejudice to either Party’s right to seek interlocutory relief in the courts the Parties shall use their best efforts to negotiate in good faith and settle amicably any dispute that may arise out of or relate to this Agreement (or its construction, validity, or termination) (a “Dispute”). If a Dispute cannot be settled through negotiations by appropriate representatives of each of the Parties, either Party may give to the other a notice in writing (a “Dispute Notice”). Within seven days of the Dispute Notice being given the Parties shall each refer the Dispute to the senior representatives nominated by the managing director of each Party who shall meet in order to attempt to resolve the dispute. If the Dispute is not settled by agreement in writing between the Parties within 14 days of the Dispute Notice, it shall be resolved in accordance with Clauses 32 and 37. Mediation Any Dispute may be referred to mediation in accordance with the Centre for Dispute Resolution (CEDR) Model Mediation Procedure. The mediation shall be conducted by a single mediator appointed by mutual agreement, or (failing mutual agreement within seven days of a notice from either Party to the other calling upon the other so to agree) by the Centre for Dispute Resolution. Both Parties agree to co-operate fully with such mediator, provide such assistance as is necessary to enable the mediator to discharge his duties, and to bear equally between them the fees and expenses of the mediator. The mediation shall be conducted in England in English. The mediation shall be conducted without prejudice to the rights of any of the Parties in future proceedings. Other Information Suppliers are asked to send their invoices to the below postal and e-mail address. If invoices are sent to another postal address or to an individual’s e-mail account, this will set back the payment of an invoice as we will be delayed from our usual process. FAO Accounts Payable 3rd Floor, Sunley House Oxford Road, Aylesbury BUCKS, HP19 8EZ E-mail to: AccountsPayable@ChilternRailways.co.uk
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
The Chiltern Railway Company Limited is a British train operating company that provides passenger transport services in the UK. The company is committed to sustainability and has implemented various initiatives to reduce its environmental impact.
The company offers a range of products and services to its customers, including train tickets, season tickets, and group travel options. It also has a mobile app for easy booking and access to travel information.
The key people of the company include the Managing Director, the Chief Operating Officer, and the Director of Finance and Commercial. They are responsible for overseeing the operations and ensuring the company's success.
In terms of sustainability, The Chiltern Railway Company Limited has a comprehensive program in place. This includes using energy-efficient trains, reducing waste and emissions, and promoting sustainable travel options to its customers. The company also actively supports local communities and charities through various initiatives.
For more information on the company and its services, customers can visit their website at www.chilternrailways.co.uk. The registered office address of the company is The Chiltern Railway Company Limited, 3rd Floor, 55 Baker Street, London, W1U 7EU.
