WEST MIDLANDS TRAINS LIMITED
Company Information
- Company Number
- 09860466
- Registered Address
- 2nd Floor St Andrew's House, 18-20 St Andrew Street, London, United Kingdom, EC4A 3AG
- Status
- Active
- Employee Count
- 2,953
- Turnover
- £651,169,000
- EBITDA
- £100,428,000
Additional Details
- Website
- https://news.wmtrains.co.uk/
- Company Type
- Private limited Company
- Incorporated On
- 6 November 2015
- Nature of Business
- 49100 - Passenger rail transport, interurban
- Industries
- Train Travel
- Region
- London
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Apr 2025 - 30 Sept 2025 | 28 Oct 2025 | 32 | 49% | 50% | 1% | 8% |
| 01 Apr 2023 - 30 Sept 2023 | 23 Oct 2023 | 37 | 54% | 41% | 5% | 12% |
| 01 Apr 2022 - 30 Sept 2022 | 31 Oct 2022 | 36 | 52% | 43% | 5% | 11% |
| 01 Apr 2021 - 30 Sept 2021 | 28 Oct 2021 | 38 | 55% | 35% | 9% | 14% |
| 01 Oct 2020 - 31 Mar 2021 | 30 Apr 2021 | 48 | 27% | 61% | 12% | 25% |
| 01 Apr 2019 - 30 Sept 2019 | 30 Oct 2019 | 22 | 67% | 32% | 1% | 9% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Payment terms are specified by the supplier.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
61
Dispute Resolution Process
Purchase Order Processed Invoices - Limited number of disputes arise for suppliers processed on this basis as amounts are preagreed prior to any commitment being made. Any actual cost variances to the agreed amount are assessed by the business approver and raised with the supplier directly. For other supplier invoices, any issues will arise on the approval of payment of the invoice by the business. Resolution is therefore handles by the ordering manager and the supplier. Where an agreement cannot be reached in both of the above cases, this is escalated through the relevant business departments and management team (including Finance) to resolve.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
West Midlands Trains Limited is a train operating company that provides passenger rail services in the West Midlands region of England. The company was formed in 2017 as a joint venture between Abellio, JR East, and Mitsui & Co. It is headquartered in Birmingham and operates under a franchise agreement with the Department for Transport.
The company's main focus is on providing reliable and efficient train services for its customers. They operate a network of trains that cover destinations such as Birmingham, Coventry, Wolverhampton, and Northampton. They also offer connections to other major cities and towns in the region.
West Midlands Trains Limited has a strong commitment to sustainability and has implemented various initiatives to reduce their environmental impact. This includes using energy-efficient trains, reducing carbon emissions, and promoting sustainable commuting options for their employees.
The company offers a range of products and services to meet the needs of their customers. These include season tickets, advance tickets, and flexible fares. They also provide special services for passengers with disabilities or mobility issues, such as accessible seating and assistance with boarding and alighting.
The key people at West Midlands Trains Limited include Julian Edwards, the Managing Director, and Andy Camp, the Finance Director. They work closely with other members of the executive team to ensure the smooth operation of the company and the delivery of high-quality services to customers.
To contact West Midlands Trains Limited, individuals can visit their website at www.westmidlandstrains.co.uk or call their customer service number at 0333 311 0006. The company's registered office address is at 102 New Street, Birmingham, B2 4HQ.
In summary, West Midlands Trains Limited is a leading train operating company in the West Midlands region that is committed to providing sustainable and reliable services for their customers. With a dedicated team and a range of products and services, they continue to play a vital role in the transportation network of the region.
