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Primary Care Payment Practices Report 2023

22 July 2024•By Alastair Campbell, Founder•Reports

UK Primary Care Payment Practices: Above Average, But Wide Disparities Persist

The Numbers

  • 18 companies in the UK Primary Care sector analysed.
  • Average PaymentCheck Score: 67.2/100.
  • UK average PaymentCheck Score across all sectors: 50.0/100.
  • Primary Care sector average is 17.2 points above the UK average.
  • Top score: 100/100.
  • Bottom score: 45/100.
  • Regional scores ranged from 87.5 (South West) to 53.9 (London).

What Stands Out

While the primary care sector generally outperforms the UK average in payment practices, the significant difference between the best and worst payers indicates considerable inconsistencies. The South West's substantially higher regional average suggests that location plays a role, potentially pointing to differing operational efficiencies or regional business cultures within the sector.

Best Payers

  1. DENPLAN LIMITED - 100/100
  2. OASIS DENTAL CARE (CENTRAL) LIMITED - 94.7/100
  3. XEON SMILES UK LIMITED - 94.6/100
  4. OASIS DENTAL CARE (SOUTHERN) LIMITED - 94.3/100
  5. HCRG CARE LTD - 85.5/100

Worst Payers

  1. CATALYST HEALTHCARE (ROMFORD) LIMITED - 45/100
  2. WHITECROSS DENTAL CARE LIMITED - 46.05/100
  3. OTC DIRECT LIMITED - 46.86/100
  4. LROWLAND COMPANY RETAIL LIMITED - 47.7/100
  5. HALEON UK TRADING LIMITED - 47.9/100

Regional Patterns

The South West (87.5 average across four companies) significantly surpasses all other regions, suggesting a concentrated area of efficient payment practices. London lags considerably behind, with an average of 53.9 across three companies, which is only marginally above the UK average and might indicate challenges specific to doing business in the capital. The other regions show moderate performance, with the West Midlands scoring 75, South East 67.9, and North West 58.5.

If you're struggling with late payments, you can calculate the interest you're owed by using this late payment calculator.

Takeaway: While Primary Care's average PaymentCheck Score is 17.2 points above the UK average, the sector's lowest score of 45 and London's regional average of 53.9 demonstrate payment inconsistencies within UK Primary Care in 2023.

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Categories

Loading categories...

Recent Posts

Loading recent posts...

Resources

  • Late Invoice Calculator
  • Company Search
  • Browse by Sector
  • Browse by Region

Share Your Story

Have you experienced late payments? Share your story to help other businesses.

Submit Your Story

PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Late Payment Help
  • Get Your Score
  • Get Certified
  • For Accountants

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell