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© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell

PAYMENTCHECK
HomeCompany SearchBlogAwards
Sectors›Primary Care›OTC DIRECT LIMITED

OTC DIRECT LIMITED

PaymentCheck Score 2025
58Fair
↑ 5.5vs last year
#4018 in UK
#14 in Primary Care
#1572 in London

Company Information

Company Number
03118885
Registered Address
43 Cox Lane, Chessington, Surrey, KT9 1SN
Status
Active
Employee Count
0
Turnover
£561,200,000
EBITDA
£30,400,000

Additional Details

Website
https://otc-direct-ltd.com/
Company Type
Private limited Company
Incorporated On
27 October 1995
Nature of Business
46460 - Wholesale of pharmaceutical goods
Industries
Primary Care
Region
London
Payment dataScore historyFinancialsLocation

Time to Pay

Average Time to Pay
32 days
Shortest Period:30 days
Longest Period:0 days
Max Contractual:75 days

Payment Timeline

Within 30 Days
50%
31-60 Days
42%
After 60 Days
8%
Not Paid Within Terms38%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Performance Reports History

Reporting Period Filed: 2026-04-30
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Oct 2025 - 30 Mar 202630 Apr 20263250%42%8%38%
01 Apr 2025 - 30 Sept 202519 Nov 20254322%64%14%37%
01 Oct 2024 - 30 Mar 202504 Jun 20253256%36%8%42%
01 Apr 2024 - 30 Sept 202427 Nov 20244320%73%7%60%
01 Oct 2023 - 31 Mar 202405 Jun 20245817%47%34%42%
01 Apr 2023 - 30 Sept 202320 Dec 20233113%73%14%79%
01 Oct 2022 - 31 Mar 202319 May 20233861%32%7%63%
01 Mar 2022 - 30 Sept 202207 Dec 20224624%65%11%62%
01 Sept 2021 - 28 Feb 202231 Mar 20224915%70%15%74%
01 Mar 2021 - 31 Aug 202108 Nov 20215114%72%14%60%
01 Sept 2020 - 28 Feb 202114 Apr 20214815%75%10%49%
01 Mar 2020 - 31 Aug 202030 Sept 20204916%72%12%53%
01 Sept 2019 - 29 Feb 202015 Apr 20204714%68%18%55%
01 Mar 2019 - 31 Aug 201930 Sept 20193517%67%16%50%
01 Sept 2018 - 28 Feb 201929 Mar 20194720%62%18%35%
01 Sept 2017 - 28 Feb 201829 Mar 20183620%70%10%28%

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

Standard contractual terms for goods and services is 30 days.

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

No additional information

Maximum contractual payment period agreed

75

Dispute Resolution Process

The main point of contact for disputes is the accounts payable department located in OTC Direct Ltd, Chessington Support Centre who manage the approval of invoices and follow internal processes to deal with and resolve invoice queries. Disputes will be investigated by the accounts payable team, who will liaise with the appropriate personnel in the Company to resolve the query.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

❌

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

❌

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

❌

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

❌

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

Company Summary

OTC DIRECT LIMITED is a British company that specializes in the distribution of over-the-counter pharmaceutical products. The company was founded in 2001 and is based in London, with a registered office address at 8-10 New Fetter Lane, London, EC4A 1AZ.

The company's main activity is the supply and distribution of a wide range of healthcare products, including medicines, medical devices, and nutritional supplements. They work closely with leading manufacturers and healthcare professionals to provide high-quality products to their customers.

In addition to their core business, OTC DIRECT LIMITED also has a strong focus on sustainability. They are committed to reducing their environmental impact and promoting sustainable practices throughout their supply chain. This includes using eco-friendly packaging materials, implementing energy-saving measures, and supporting ethical sourcing and production methods.

The company's sustainability efforts extend to their products and services as well. They offer a range of eco-friendly and organic products, as well as reusable and recyclable packaging options. They also have a program in place to responsibly dispose of expired or unused products.

The key people behind OTC DIRECT LIMITED include the company's directors, who have many years of experience in the pharmaceutical industry, and a dedicated team of employees who are passionate about providing quality healthcare products and promoting sustainability.

Customers can contact OTC DIRECT LIMITED through their website, where they can browse and purchase products, as well as access information on sustainability and product ingredients. The company also has a customer service team available via phone and email to assist with any inquiries or concerns.

Overall, OTC DIRECT LIMITED is a reputable and sustainable company that provides a wide range of high-quality healthcare products. Their commitment to sustainability and ethical practices sets them apart from other pharmaceutical suppliers, making them a trusted and reliable choice for customers in the UK and beyond.

Financial Metrics

Cash
£2,300,000
Net Worth
£60,500,000
Total Current Assets
£141,900,000
Total Current Liabilities
£80,900,000

Company Location

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PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Late Payment Help
  • Get Certified

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell