Score of 96/100 qualifies for PaymentCheck Certification
THE MEDICAL & DIAGNOSTIC CARE GROUP LIMITED demonstrates a strong and consistent payment pattern, with an average payment time of 26 days, comfortably within standard 30-day terms. An overwhelming 99% of invoices are settled within 30 days, with the remaining 1% falling within the 31-60 day bracket, indicating only minimal and negligible deviation from prompt payment. The complete absence of payments exceeding 60 days and zero recorded late payments reinforces a highly reliable and stable payment trajectory.
Payment behaviour is highly predictable, with a variance of just 1% extending beyond 30 days, representing an exceptionally low risk profile for suppliers. The data shows no instances of significant payment delays or defaults, suggesting robust internal accounts payable processes and strong financial discipline. This level of consistency indicates that cash flow disruptions originating from this client are highly unlikely under normal operating conditions.
THE MEDICAL & DIAGNOSTIC CARE GROUP LIMITED represents a low-risk, high-reliability client, making it a strong candidate for standard or preferential credit terms without the need for additional safeguards. The 26-day average payment time and near-perfect payment distribution provide suppliers with high confidence in timely receivables. Standard invoice follow-up procedures are sufficient, and suppliers may consider extending credit limits or streamlined invoicing arrangements given the demonstrated payment consistency.
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Dec 2024 - 31 May 2025 | 10 Dec 2025 | 24 | 99% | 1% | 0% | 0% |
| 01 Jun 2024 - 30 Nov 2024 | 10 Dec 2025 | 26 | 99% | 1% | 0% | 0% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Standard payment terms are 30 days.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
30
Payment Dispute Resolution Process MDCG operates a clear and transparent process for resolving payment-related disputes, including disputed invoices, credit notes, rates, volumes, or service charges. 1. Raising a Payment Query (Day 0–2) A payment concern can be raised by the Authority via: Finance Team – Accounts Receivable Email: finance@mdcaregroup.co.uk (placeholder) Contract Manager All payment queries are acknowledged within 2 working days. The acknowledgement will confirm: The finance lead handling the query What information is required The expected timeline for review 2. Initial Review & Clarification (Day 2–7) Our Finance Team conducts an internal review by: Comparing the invoice to the contract, activity logs, and agreed tariffs Checking workforce timesheets and service delivery evidence Confirming any pre-agreed variations or amendments Most queries are resolved quickly at this stage through clarification or issuing an updated invoice or credit note, where appropriate. A response is normally provided within 5–7 working days. 3. Formal Dispute Review (Day 7–20) If the Authority disputes the invoice after clarification, the matter progresses to a Formal Payment Review, led by: Paige Boshell, Finance & Operations Director Supported by the Contract Manager The review will determine: Whether the amount charged complies with the contract Whether activity data and evidence supports the charge Any discrepancy in rate, volume, coding, or contract interpretation A formal written outcome is issued within 10 working days of beginning the review. If the amount is found to be incorrect, MDCG will promptly issue a corrected invoice/credit note. 4. Joint Resolution Meeting (If Required) If the Authority does not agree with the Formal Review outcome, a Joint Resolution Meeting is held with both parties’ contract/finance leads. The objective is to: Reach a common understanding of activity delivered Align evidence and financial data Agree any adjustments Confirm payment timelines Minutes and outcomes are shared within 5 working days. 5. Escalation Procedure Where a payment dispute cannot be resolved through the above steps, escalation follows the contract’s dispute resolution clause. This may include: Referral to Senior Responsible Officers for both parties Formal mediation in line with the Public Contracts Regulations and the contract terms Independent adjudication or legal review as a final step Escalation is rare and used only when collaborative resolution has been exhausted. 6. Payment Timeframes During a Dispute Undisputed portions of any invoice remain payable within the contracted payment terms. Only the disputed amount is withheld until resolution. Once agreed, settlement is made within 5 working days or as specified in the contract. 7. Continuous Improvement We record all payment queries and outcomes to identify themes, improve billing accuracy and strengthen our joint working with the Authority.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
The Medical and Diagnostic Care Group, originally known as The Endoscopy Group, is a CQC-registered clinical services provider working in partnership with NHS Trusts and independent healthcare organisations. It designs, mobilises and manages services across elective care, diagnostics, surgery and acute pathways, including endoscopy, dermatology, surgery and ophthalmology. Consultants, nurses and allied health professionals integrate with NHS staff to increase clinic and theatre capacity, including weekend and evening sessions, helping reduce patient waiting lists and backlogs. The company states it has treated over 600,000 patients and has operated for more than ten years, delivering services within a clinical governance framework covering safety, workforce assurance and regulatory compliance.
Generated from the company's website and Companies House records. Sources: mdcaregroup.co.uk · mdcaregroup.co.uk