| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 24 Jul 2025 | 36 | 68% | 18% | 14% | 36% |
| 01 Jul 2024 - 31 Dec 2024 | 27 Jan 2025 | 44 | 53% | 25% | 22% | 50% |
| 01 Jan 2024 - 30 Jun 2024 | 30 Jul 2024 | 39 | 62% | 27% | 11% | 42% |
| 01 Jul 2023 - 31 Dec 2023 | 23 Jan 2024 | 34 | 69% | 24% | 7% | 34% |
| 01 Jan 2023 - 30 Jun 2023 | 26 Jul 2023 | 41 | 57% | 25% | 18% | 44% |
| 01 Jan 2022 - 30 Jun 2022 | 29 Jul 2022 | 53 | 51% | 23% | 26% | 58% |
| 01 Jul 2021 - 31 Dec 2021 | 26 Jan 2022 | 55 | 45% | 22% | 33% | 66% |
| 01 Jan 2021 - 30 Jun 2021 | 29 Jul 2021 | 35 | 77% | 16% | 7% | 32% |
| 01 Jul 2020 - 31 Dec 2020 | 29 Jan 2021 | 36 | 75% | 17% | 8% | 34% |
| 01 Jan 2020 - 30 Jun 2020 | 27 Jul 2020 | 34 | 74% | 19% | 7% | 41% |
| 01 Jul 2019 - 31 Dec 2019 | 30 Jan 2020 | 33 | 80% | 13% | 7% | 37% |
| 01 Jan 2019 - 30 Jun 2019 | 24 Jul 2019 | 35 | 67% | 24% | 9% | 48% |
| 01 Apr 2018 - 31 Dec 2018 | 29 Jan 2019 | 30 | 75% | 19% | 6% | 45% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
The Company's policy is that payments to suppliers are made in accordance with those terms and conditions agreed between the Company and its suppliers, provided that all trading terms and conditions have been complied with. The standard contractual payment terms for supplier is 30 days however this can vary and is agreed for each supplier dependent upon the nature of the business.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
30
The Company has a dedicated Accounts Payable team which is reachable by phone and email. Suppliers with invoice queries need to contact this team for further information and, if not clear from the system why the invoice has not been approved for payment, then the business contact can be contacted for an update. Disputes are resolved by discussion and agreement with a supplier.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Diligenta Limited is a UK based, FCA regulated subsidiary of Tata Consultancy Services. It provides business process services to the Life and Pensions industry, administering policies on behalf of insurance and pensions clients. Using TCS's BaNCS platform, it manages policy administration, customer service operations and IT platform transformation, having migrated over 22 million policies onto BaNCS. It supports clients through operational service delivery and helps launch new products and propositions. As part of the wider TCS group, Diligenta focuses on operational excellence, digitisation and automation to improve customer experience and reduce clients' operational risk within the life and pensions sector.
Generated from the company's website and Companies House records. Sources: diligenta.co.uk