DILIGENTA LIMITED
Company Information
- Company Number
- 05535029
- Registered Address
- Lynch Wood, Peterborough, Cambridgeshire, PE2 6FY
- Status
- Active
- Employee Count
- 5,141
- Turnover
- £390,743,000
- EBITDA
- £8,805,000
Additional Details
- Website
- https://www.diligenta.co.uk/
- Company Type
- Private limited Company
- Incorporated On
- 12 August 2005
- Nature of Business
- 64999 - Financial intermediation not elsewhere classified
- Industries
- Coming Soon
- Region
- East of England
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 24 Jul 2025 | 36 | 68% | 18% | 14% | 36% |
| 01 Jan 2024 - 30 Jun 2024 | 30 Jul 2024 | 39 | 62% | 27% | 11% | 42% |
| 01 Jul 2023 - 31 Dec 2023 | 23 Jan 2024 | 34 | 69% | 24% | 7% | 34% |
| 01 Jan 2023 - 30 Jun 2023 | 26 Jul 2023 | 41 | 57% | 25% | 18% | 44% |
| 01 Jan 2022 - 30 Jun 2022 | 29 Jul 2022 | 53 | 51% | 23% | 26% | 58% |
| 01 Jan 2021 - 30 Jun 2021 | 29 Jul 2021 | 35 | 77% | 16% | 7% | 32% |
| 01 Jul 2020 - 31 Dec 2020 | 29 Jan 2021 | 36 | 75% | 17% | 8% | 34% |
| 01 Jan 2020 - 30 Jun 2020 | 27 Jul 2020 | 34 | 74% | 19% | 7% | 41% |
| 01 Jan 2019 - 30 Jun 2019 | 24 Jul 2019 | 35 | 67% | 24% | 9% | 48% |
| 01 Apr 2018 - 31 Dec 2018 | 29 Jan 2019 | 30 | 75% | 19% | 6% | 45% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
The Company's policy is that payments to suppliers are made in accordance with those terms and conditions agreed between the Company and its suppliers, provided that all trading terms and conditions have been complied with. The standard contractual payment terms for supplier is 30 days however this can vary and is agreed for each supplier dependent upon the nature of the business.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
30
Dispute Resolution Process
The Company has a dedicated Accounts Payable team which is reachable by phone and email. Suppliers with invoice queries need to contact this team for further information and, if not clear from the system why the invoice has not been approved for payment, then the business contact can be contacted for an update. Disputes are resolved by discussion and agreement with a supplier.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
DILIGENTA LIMITED is a UK-based company that specializes in providing business process services to the life and pensions industry. They offer a range of services including policy administration, claims processing, and customer support. The company has a strong focus on sustainability and has implemented several initiatives to reduce their environmental impact.
Their sustainability program includes measures such as energy-efficient offices, recycling and waste reduction programs, and promoting the use of public transportation among their employees. They also have a corporate social responsibility program that supports local charities and community projects.
DILIGENTA LIMITED offers a range of products and services to their clients, including digital and automated solutions to improve efficiency and reduce costs. They also provide consulting services to help their clients streamline their operations and improve customer experience.
The key people at DILIGENTA LIMITED include the CEO, Mark Hennell, who has over 30 years of experience in the life and pensions industry. The company also has a strong leadership team with expertise in areas such as technology, finance, and operations.
For more information on DILIGENTA LIMITED and their services, you can visit their website at www.diligenta.co.uk. Their registered office address is 2 Angel Square, London, EC1V 1NY. They can also be contacted via email at info@diligenta.co.uk or by phone at +44 (0) 20 7426 0000.
