| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Sept 2025 - 28 Feb 2026 | 23 Apr 2026 | 64 | 37% | 17% | 46% | 50% |
| 01 Mar 2025 - 31 Aug 2025 | 28 Nov 2025 | 74 | 37% | 14% | 49% | 68% |
| 01 Sept 2024 - 28 Feb 2025 | 02 Apr 2025 | 70 | 39% | 19% | 42% | 50% |
| 01 Mar 2024 - 31 Aug 2024 | 02 Apr 2025 | 101 | 8% | 22% | 70% | 73% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Our standard terms are 90 days however we have various supply contracts ranging from 7 days to 90 days.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
90
In the event of a dispute or query, suppliers contact the accounts payable team who aim to resolve all disputes in a fair and timely manner. Any disputes requiring commercial involvement are assigned to the relevant commercial team, purchase order requester or procurement team to action and resolve. Suppliers are informed of the TalkTalk contact who is dealing with the query.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
TALKTALK TELECOM LIMITED is a British telecommunications company that offers a wide range of services and products to its customers. The company was founded in 2003 and is headquartered in London, with additional offices in Manchester and Leeds.
The company's sustainability program focuses on reducing its environmental impact and promoting responsible business practices. TALKTALK has implemented initiatives such as reducing its carbon footprint, using renewable energy sources, and promoting recycling and waste reduction.
TALKTALK offers a variety of products and services, including broadband and fiber internet, home phone, TV, and mobile services. The company also provides business solutions such as connectivity, cloud services, and security solutions.
The key people at TALKTALK include Tristia Harrison, the CEO, who has been with the company since its inception, and Charles Bligh, the Managing Director of TalkTalk Business. Both leaders are committed to driving the company's sustainability efforts and providing high-quality services to customers.
Customers can contact TALKTALK through its website, which also provides information about its services, promotions, and support. The company's registered office address is at 11 Evesham Street, London, W11 4AR.
In summary, TALKTALK TELECOM LIMITED is a leading telecommunications company in the UK, offering a range of sustainable products and services to its customers. With a strong focus on environmental responsibility and customer satisfaction, the company continues to grow and innovate in the ever-evolving telecommunications industry.
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