GIFFGAFF LIMITED
Company Information
- Company Number
- 04196996
- Registered Address
- 500 Brook Drive, Reading, United Kingdom, RG2 6UU
- Status
- Active
- Employee Count
- 264
- Turnover
- £606,000,000
- EBITDA
- £40,000,000
Additional Details
- Website
- https://giffgaff.com
- Company Type
- Private limited Company
- Incorporated On
- 9 April 2001
- Nature of Business
- 61900 - Other telecommunications activities
- Industries
- Telecommunications
- Region
- South East
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 29 Jul 2025 | 54 | 26% | 14% | 60% | 3% |
| 01 Jul 2024 - 31 Dec 2024 | 30 Jan 2025 | 51 | 33% | 26% | 41% | 4% |
| 01 Jan 2024 - 30 Jun 2024 | 26 Jul 2024 | 52 | 35% | 19% | 46% | 2% |
| 01 Jul 2023 - 31 Dec 2023 | 30 Jan 2024 | 52 | 35% | 20% | 45% | 3% |
| 01 Jul 2021 - 31 Dec 2021 | 28 Jan 2022 | 56 | 35% | 35% | 30% | 5% |
| 01 Jan 2021 - 30 Jun 2021 | 02 Aug 2021 | 50 | 38% | 38% | 24% | 7% |
| 01 Jul 2020 - 31 Dec 2020 | 29 Jan 2021 | 47 | 38% | 38% | 24% | 9% |
| 01 Jan 2020 - 30 Jun 2020 | 30 Jul 2020 | 57 | 36% | 37% | 27% | 6% |
| 01 Jan 2019 - 30 Jun 2019 | 26 Jul 2019 | 47 | 42% | 32% | 26% | 23% |
| 01 Jan 2018 - 30 Jun 2018 | 27 Jul 2018 | 36 | 46% | 45% | 9% | 19% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
giffgaff adhere to the standard payment terms set by our parent company, Telefonica UK Ltd. These range from 30 days to 180 days and are determined by category of spend. For example, 180 day payment terms are standard for capital expenditure associated with maintenance or development of mobile network infrastructure; 30 day payment terms are standard for media advertising spend. In addition, where a supplier is deemed to be a Small or Medium sized Entity (SME), 30 day payment terms are available upon request. A supplier can apply to be considered an SME by giffgaff if it meets 2 of 3 criteria, those being; <£36m turnover, <£18m balance sheet, <250 employees.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
n/a
Maximum contractual payment period agreed
180
Dispute Resolution Process
In the event of an invoice dispute or query, suppliers are advised to contact the dedicated accounts payable team (ap.queries@o2.com) who will aim to resolve all disputes in a fair and timely manner.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
GIFFGAFF LIMITED is a mobile network operator based in the United Kingdom that offers mobile phone and internet services. The company was founded in 2009 and is headquartered in Uxbridge, London.
As part of their sustainability program, GIFFGAFF LIMITED has taken steps to reduce their carbon footprint by using renewable energy sources, implementing energy-efficient practices, and promoting recycling among their employees and customers. They have also partnered with charities and organizations to support environmental and social initiatives.
GIFFGAFF LIMITED offers a range of products and services, including pay-as-you-go and monthly phone plans, SIM cards, and mobile phones. They also have a "goodybag" option where customers can purchase a package of minutes, texts, and data at a discounted price.
The key people at GIFFGAFF LIMITED include CEO Ashley Schofield, who has been with the company since its early days, and Chief Marketing Officer Tom Rainsford, who joined in 2017.
The company's website address is www.giffgaff.com and their registered office address is Giffgaff Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX, United Kingdom. GIFFGAFF LIMITED also has an active presence on social media platforms such as Twitter and Facebook, where customers can contact them for any inquiries or support.
