8X8 UK LIMITED demonstrates a solid payment profile, with 68% of invoices settled within 30 days and an average payment time exactly at the 30-day mark. The remaining 30% of payments fall within the 31–60 day window, indicating a consistent secondary payment cycle rather than erratic delays. Notably, only 2% of payments exceed 60 days, and no invoices are recorded as formally late, suggesting a disciplined and predictable payment pattern.
The payment distribution is notably stable, with zero late payments representing a strong indicator of low default risk and reliable cash flow management on the client's side. The 30% of payments in the 31–60 day band introduces moderate cash flow pressure for suppliers but remains predictable rather than volatile. The minimal 2% over-60-day figure is unlikely to represent a systemic risk, though suppliers should monitor this cohort to ensure it does not trend upward over time.
8X8 UK LIMITED presents a low-risk payment profile and is a reliable trading partner for suppliers, particularly those who can accommodate occasional 31–60 day settlement cycles. Suppliers with tight liquidity requirements should factor in that roughly one-third of invoices will extend beyond the standard 30-day term and may wish to negotiate early payment incentives or clearly defined net terms. Overall, this client warrants standard credit terms with no immediate need for advanced risk mitigation measures such as upfront deposits or credit insurance.
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Oct 2025 - 31 Mar 2026 | 15 Apr 2026 | 30 | 68% | 30% | 2% | 0% |
| 01 Oct 2024 - 31 Mar 2025 | 06 May 2025 | 30 | 47% | 48% | 5% | 5% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Our standard payment terms are Net 30 for new suppliers. Majority of existing suppliers are standard payment terms of Net 30, and a number of suppliers have agreed terms of 45 days, unless otherwise agreed in certain circumstances.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
90
Disputes can be raised with the Accounts Payable Team. Disputes will be investigated and a supplier responded to within 10 working days.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
8X8 UK Limited was previously known as Voicenet Solutions Limited before its 2018 rename. Registered in Buckinghamshire, it provides hosted IP communication services, including cloud telephony and contact centre solutions, to business customers in the UK and abroad. Its filed accounts describe the principal activity as provision of these hosted services to the business sector. The company has held public sector contracts covering VoIP telephony, cloud contact centre software and virtual call handling licences for bodies such as local councils and government departments. It operates as part of a wider corporate structure, having previously been controlled by a related investment holding company, and forms the UK operating entity within that group's telecommunications business.
Generated from the company's website and Companies House records. Sources: find-and-update.company-information.service.gov.uk · companiesintheuk.co.uk