LUSH RETAIL LIMITED
Company Information
- Company Number
- 03084750
- Registered Address
- 29 High Street, Poole, England, BH15 1AB
- Status
- Active
- Employee Count
- 2,521
- Turnover
- £139,618,000
- EBITDA
- £8,079,000
Additional Details
- Website
- https://uk.lush.com/
- Company Type
- Private limited Company
- Incorporated On
- 27 July 1995
- Nature of Business
- 47750 - Retail sale of cosmetic and toilet articles in specialised stores
- Industries
- Healthcare And Wellbeing,Supply Chain,Manufacturing And Commerce Models
- Region
- South West
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2024 - 31 Dec 2024 | 22 Apr 2025 | 25 | 71% | 20% | 9% | 42% |
| 01 Jan 2024 - 30 Jun 2024 | 22 Apr 2025 | 28 | 73% | 22% | 5% | 31% |
| 01 Jul 2023 - 31 Dec 2023 | 21 Feb 2024 | 25 | 78% | 17% | 5% | 26% |
| 01 Jan 2021 - 30 Jun 2021 | 30 Jul 2021 | 25 | 79% | 17% | 4% | 31% |
| 01 Jul 2019 - 31 Dec 2019 | 29 Jan 2020 | 21 | 81% | 14% | 5% | 24% |
| 01 Jan 2019 - 30 Jun 2019 | 25 Jul 2019 | 26 | 73% | 20% | 7% | 34% |
| 01 Jan 2018 - 30 Jun 2018 | 31 Jul 2018 | 44 | 51% | 28% | 21% | 54% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
The most frequently used payment terms for qualifying contracts are 30 days from the date of invoice.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
60
Dispute Resolution Process
Supplier disputes should be raised with a member of the Lush Retail Limited accounts team either via telephone or e-mail. If the issue can not be resolved the dispute with be escalated to the central legal team
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
LUSH RETAIL LIMITED is a British cosmetics retailer known for their handmade and sustainable products. They offer a wide range of cosmetics, skincare, haircare, and bath products that are all made with natural and ethically sourced ingredients.
The company is committed to sustainability and has implemented various initiatives to reduce their environmental impact. These include using minimal packaging, sourcing ingredients from sustainable and fair trade suppliers, and promoting recycling and ethical practices in their supply chain.
LUSH RETAIL LIMITED was founded in 1995 by Mark Constantine and Liz Weir, and currently has over 900 stores worldwide. Their registered office address is in Poole, Dorset, and their website is lush.com.
The company is known for its strong stance on animal rights, and all their products are cruelty-free and vegetarian, with many also being vegan. They also have a recycling program where customers can bring back their empty LUSH product containers to be recycled or reused.
In addition to their products, LUSH also offers a range of in-store experiences such as facemask demonstrations and perfume consultations. They also have a charity pot program where 100% of the proceeds from the sale of their Charity Pot lotion go towards supporting grassroots organizations.
Overall, LUSH RETAIL LIMITED is a socially and environmentally responsible company that offers high-quality and sustainable products. Their commitment to ethical and sustainable practices makes them a popular choice for consumers who value these principles.
