FRESH DIRECT (UK) LIMITED

PaymentCheck Score 2025
49Poor
0.6vs last year
#3640 in UK
#167 in Lifestyle And Entertainment
#597 in South East

Company Information

Company Number
03053702
Registered Address
Enterprise House, Eureka Business Park, Ashford, Kent, United Kingdom, TN25 4AG
Status
Active
Employee Count
0
Turnover
£312,626,000
EBITDA
£5,196,000

Additional Details

Company Type
Private limited Company
Incorporated On
5 May 1995
Nature of Business
46310 - Wholesale of fruit and vegetables
Industries
Lifestyle And Entertainment,Supply Chain,Manufacturing And Commerce Models
Region
South East

Time to Pay

Average Time to Pay
52 days
Shortest Period:30 days
Longest Period:45 days
Max Contractual:60 days

Payment Timeline

Within 30 Days
21%
31-60 Days
63%
After 60 Days
16%
Not Paid Within Terms13%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Payment Score History

Excellent (80+) Good (60-79) Fair (40-59) Poor (20-39) Very Poor (<20)

Performance Reports History

Reporting Period Filed: 2025-07-24
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
29 Dec 2024 - 29 Jun 202524 Jul 20255221%63%16%13%
01 Jul 2024 - 28 Dec 202413 Jan 20254921%65%14%13%
01 Jan 2024 - 29 Jun 202412 Jul 20245116%68%16%18%
02 Jul 2023 - 30 Dec 202319 Jan 20245517%65%18%20%
01 Jan 2023 - 01 Jul 202325 Jul 20235517%62%21%26%
03 Jul 2022 - 31 Dec 202220 Jan 20234347%38%15%7%
02 Jan 2022 - 02 Jul 202225 Jul 20224135%51%14%8%
28 Dec 2020 - 26 Jun 202129 Jul 20214117%65%18%8%
29 Dec 2019 - 27 Jun 202029 Jul 20205517%62%21%15%
30 Jun 2019 - 28 Dec 201929 Jan 2020470%79%21%5%
30 Dec 2018 - 29 Jun 201924 Jul 2019490%77%23%6%
31 Dec 2017 - 30 Jun 201830 Jul 2018528%71%21%14%

Payment Time Trends

Payment Distribution Trends

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

45 days eom

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

No additional information

Maximum contractual payment period agreed

60

Dispute Resolution Process

If invoice does not match PO, then entered on to query log. Depending on type of query it is either sorted internally or if a short then require a signed POD. Once query has been resolved, if overdue we would pay on next payment run or if in terms paid when due.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

Company Summary

FRESH DIRECT (UK) LIMITED is a leading online grocery retailer based in the United Kingdom. Established in 2002, the company offers a wide range of fresh produce, groceries, and household items, delivered directly to customers' homes.

Sustainability is an important aspect of FRESH DIRECT's operations, and the company has implemented various initiatives to reduce its environmental impact. This includes using eco-friendly packaging materials, optimizing delivery routes to reduce carbon emissions, and sourcing products from local and sustainable suppliers.

FRESH DIRECT prides itself on offering high-quality, fresh products at competitive prices. The company works closely with local farmers and suppliers to ensure the freshest and most sustainable produce is delivered to its customers. They also offer a wide range of organic and ethically sourced products to cater to the growing demand for sustainable options.

The key people behind FRESH DIRECT include the founder and CEO, Jason Ackerman, who has over 20 years of experience in the retail industry. The company also has a team of highly skilled professionals who are dedicated to providing excellent customer service and ensuring the smooth functioning of the business.

Customers can easily access FRESH DIRECT's products and services through their user-friendly website, which offers a convenient and hassle-free shopping experience. The company also has a dedicated customer service team that can be contacted for any queries or concerns.

The registered office address of FRESH DIRECT (UK) LIMITED is located in London, and the company's website address is www.freshdirect.co.uk. With its commitment to sustainability and high-quality products, FRESH DIRECT continues to be a popular choice for online grocery shopping in the UK.

Financial Metrics

Cash
£7,570,000
Net Worth
-£11,096,000
Total Current Assets
£53,033,000
Total Current Liabilities
£89,748,000

Company Location