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Made by Alastair Campbell

PAYMENTCHECK
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Sectors›Healthcare and Wellbeing›LUSH LTD.

LUSH LTD.

PaymentCheck Score 2024
46Poor
#5178 in UK
#263 in South West

Industry ranking

  • 114th of 142 in Healthcare And Wellbeing

Company Information

Company Number
02940032
Registered Address
29 High Street, Poole, Dorset, BH15 1AB
Status
Active
Employee Count
340
Turnover
£56,560,000
EBITDA
-£57,529,000

Additional Details

Website
https://weare.lush.com/
Company Type
Private limited Company
Incorporated On
17 June 1994
Nature of Business
20420 - Manufacture of perfumes and toilet preparations
46450 - Wholesale of perfume and cosmetics
Industries
Healthcare And Wellbeing
Region
South West
Get notified when Lush Ltd.'s payment practices change.
Payment dataScore historyFinancialsLocation

Time to Pay

Average Time to Pay
45 days
Shortest Period:30 days
Longest Period:0 days
Max Contractual:90 days

Payment Timeline

Within 30 Days
35%
31-60 Days
41%
After 60 Days
24%
Not Paid Within Terms70%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Performance Reports History

Reporting Period Filed: 2025-04-30
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Jul 2024 - 31 Dec 202430 Apr 20254535%41%24%70%
01 Jul 2022 - 31 Dec 202225 Jan 20234244%39%16%59%
01 Jan 2022 - 30 Jun 202225 Jul 20224741%40%19%66%
01 Jul 2021 - 31 Dec 202128 Jan 20224243%39%18%58%
01 Jan 2021 - 30 Jun 202126 Jul 20215350%35%15%53%
01 Jul 2020 - 31 Dec 202026 Jan 20215843%38%18%58%
01 Jan 2020 - 30 Jun 202031 Jul 20205831%47%22%67%
01 Jul 2019 - 31 Dec 201931 Jan 20203646%42%12%67%
01 Jan 2019 - 30 Jun 201925 Jul 20193948%38%14%65%
01 Jul 2018 - 31 Dec 201831 Jan 20193656%34%10%63%
01 Jan 2018 - 30 Jun 201831 Jul 20184358%28%14%59%
01 Jul 2017 - 31 Dec 201731 Jan 20182671%26%3%46%

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

The most frequently used payment terms for qualifying contracts are 30 days from the date of invoice. However, payment terms requested by suppliers can range from payment on receipt of invoice and 90 days.

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

11% of invoices have allocated payment terms of 14 days or lower. Lush Ltd currently operate a standard payment run every 2 wks.

Maximum contractual payment period agreed

90

Dispute Resolution Process

Supplier disputes should be raised with a member of the Lush Ltd accounts team either by e-mail or telephone. Where the issue can't be resolved the dispute will be escalated to the central legal team.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

❌

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

❌

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

❌

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

❌

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

About this company

Lush Ltd is the operating company behind the Lush cosmetics brand, founded in Poole in 1995. It manufactures and wholesales beauty products including bath bombs, shower jellies and solid shampoo bars, using fresh ingredients such as organic fruits and vegetables and opposing animal testing. The company develops products designed to be sold without packaging and operates retail stores, including a large presence across the UK. Its registered SIC codes cover manufacture of perfumes and toilet preparations and wholesale of perfume and cosmetics. The business publishes audited accounts and ethical impact reports covering its wider trading activities, staff benefit trust and charitable giving programmes.

Generated from the company's website and Companies House records. Sources: weare.lush.com

Financial Metrics

Cash
£2,987,000
Net Worth
-£34,949,000
Total Current Assets
£46,697,000
Total Current Liabilities
£154,347,000

Company Location

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PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Late Payment Help
  • Get Your Score
  • Get Certified
  • For Accountants

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell