| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2018 - 30 Jun 2018 | 31 Jul 2018 | 35 | 55% | 35% | 10% | 30% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Our typical terms in EMEA are 30 days. We do have exceptions for certain suppliers when agreed upon.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
30
If our Accounts payable department receives an invoice and we do not have a PO to pay the invoice against we move the invoices to exception in our financial systems. We then reach out to the end user to gain a PO so we can make the payment. Accounts Payable also reviews statements that we receive from suppliers to make sure that we have the invoices in our systems. If Convergys does not have an invoice listed on a statement we reach out to the vendor to obtain the invoice and then work with the end user to create a PO if needed.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Convergys Intelligent Contact Limited is a UK-registered company operating within business support services, as classified under SIC code 82990 (other business support service activities not elsewhere classified). It is linked to the Convergys corporate website, indicating its role as part of a wider group providing outsourced business support operations. Companies House records show the entity as active, based in London, with 1,678 employees and turnover of £80,381,000. Its standard payment terms in the EMEA region are 30 days, with some exceptions agreed for certain suppliers. The company has not signed up to any prompt payment code, and does not offer e-invoicing or supply chain finance to its suppliers.
Generated from the company's website and Companies House records. Sources: paymentcheck.co.uk