Score of 86.2/100 qualifies for PaymentCheck Certification
CYGNET CARE SERVICES LIMITED demonstrates a strong payment profile with an average settlement time of 25 days, well within the standard 30-day benchmark. The majority of payments (76%) are completed within 30 days, with a secondary cluster of 22% falling in the 31-60 day range, suggesting a consistent two-tier payment pattern rather than erratic behaviour. The absence of any payments recorded as formally late, combined with only 2% exceeding 60 days, indicates a stable and generally prompt payment trajectory.
The payment distribution is relatively predictable, with 98% of all transactions resolving within 60 days, providing suppliers with a high degree of cash flow planning confidence. The 22% of payments in the 31-60 day band represents a moderate secondary risk tier that suppliers should account for when managing working capital, particularly on larger invoices. Overall volatility is low, as the zero late payment rate eliminates the most disruptive risk factor for supplier operations.
CYGNET CARE SERVICES LIMITED presents a low-risk payment profile and is a reliable counterparty for supplier engagement, with no recorded late payments and a 25-day average settlement time. Suppliers should structure payment terms at net 30 days as standard, while building a modest buffer for the roughly one-in-five invoices that may extend into the 31-60 day window. As a risk mitigation measure, suppliers handling high-value contracts may wish to include a clear escalation or follow-up process at the 30-day mark to manage the minority of slower-settling transactions proactively.
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2025 - 31 Dec 2025 | 19 May 2026 | 25 | 76% | 22% | 2% | 0% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Standard Payment Terms are 30 days from the date of the invoice. We occasionally have a supplier who may require immediate payment.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
N/A
Maximum contractual payment period agreed
30
The main point of contact for disputes is the Purchase Ledger team at Cygnet Health Care Ltd, based at 18 Kings Hill Avenue, Kings Hill, Kent. ME18 4AE. In response to a query (or dispute), the team will check the status of the invoice and, if necessary, raise the query with the applicable site manager who will contact the supplier to resolve the issue.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Cygnet Care Services Limited is a private limited company operating within the care services sector in the United Kingdom. The company's name indicates a focus on delivering care-related services, functioning as a formally constituted corporate entity under UK company law.
The company is registered under company number 02683377 and holds an active status on the Companies House register. Incorporated on 3 February 1992, Cygnet Care Services Limited has operated for over three decades, with its registered office located at 18 Kings Hill Avenue, Kings Hill, West Malling, England, ME19 4AE, placing it in the South East of England.
Care services companies of this type in the UK market typically provide a range of support and care solutions, which can encompass residential care, supported living, mental health services, and specialist care programmes for individuals with varying needs. Such organisations operate within a regulated environment, subject to oversight from bodies such as the Care Quality Commission (CQC), ensuring adherence to established standards of care and service delivery.
With over thirty years of incorporation, Cygnet Care Services Limited represents an established presence within the South East's care services landscape, operating as part of a sector that plays a significant role in supporting individuals and communities across England.