Ranked in 3 industries
This company is listed under more than one industry, so we show its position in each rather than picking one.
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 30 Jul 2025 | 33 | 56% | 39% | 5% | 17% |
| 01 Jul 2024 - 31 Dec 2024 | 23 Apr 2025 | 30 | 37% | 58% | 5% | 11% |
| 01 Jul 2024 - 31 Dec 2024 | 30 Jan 2025 | 40 | 55% | 33% | 12% | 54% |
| 01 Jan 2024 - 30 Jun 2024 | 30 Jul 2024 | 37 | 53% | 36% | 11% | 63% |
| 01 Jul 2023 - 31 Dec 2023 | 30 Jan 2024 | 37 | 54% | 35% | 11% | 56% |
| 01 Jan 2023 - 30 Jun 2023 | 27 Jul 2023 | 38 | 46% | 44% | 10% | 65% |
| 01 Jul 2022 - 31 Dec 2022 | 31 Jan 2023 | 44 | 51% | 34% | 15% | 58% |
| 01 Jan 2022 - 30 Jun 2022 | 28 Jul 2022 | 45 | 23% | 61% | 16% | 80% |
| 01 Jul 2021 - 31 Dec 2021 | 27 Jan 2022 | 56 | 12% | 60% | 28% | 94% |
| 01 Jan 2021 - 30 Jun 2021 | 23 Jul 2021 | 43 | 33% | 53% | 14% | 87% |
| 01 Jul 2020 - 31 Dec 2020 | 29 Jan 2021 | 57 | 32% | 41% | 27% | 81% |
| 01 Jan 2020 - 30 Jun 2020 | 29 Jul 2020 | 38 | 46% | 47% | 7% | 67% |
| 01 Jul 2019 - 31 Dec 2019 | 27 Jan 2020 | 39 | 48% | 41% | 11% | 61% |
| 01 Jan 2019 - 30 Jun 2019 | 29 Jul 2019 | 36 | 49% | 43% | 8% | 59% |
| 01 Jul 2018 - 31 Dec 2018 | 31 Jan 2019 | 38 | 44% | 47% | 9% | 65% |
| 01 Jan 2018 - 30 Jun 2018 | 30 Jul 2018 | 42 | 36% | 53% | 11% | 72% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Teleperformance Ltd agrees payment terms on a case by case basis during the contract negotiation stage and will depend on the supplier and the type of service provided. Its standard policy is to pay suppliers within 60 days of receipt but the most common agreed payment terms are 30 days from receipt of invoice.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
Invoices are paid on receipt of a customer statement or via other means of reminder such as email or telephone call. This allows for regular account reconciliations to ensure all invoices are valid and services have genuinely been provided.
Maximum contractual payment period agreed
90
If Teleperformance Ltd have any disputes or queries in relation to a supplier invoice, this is raised by the dedicated Purchase Ledger team with the appropriate budget holder or authorised company representative. Any dispute not resolved via this route will be escalated to the Procurement Manager, Financial Controller or Finance Director.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Teleperformance Limited is the UK subsidiary of Teleperformance, known as TP, a global digital business services group operating in around 100 countries. The wider group provides customer experience and support, back-office operations, data services and analytics, trust and safety, collections and technology services, combining AI-enabled tools with human agents for major international brands across sectors such as banking, retail, healthcare and technology. As a UK company registered in Bristol, its own recorded activities relate to telecommunications support and data processing services, reflecting its role delivering these outsourced business process and technology support functions within the broader TP group structure rather than operating as an independent standalone business.
Generated from the company's website and Companies House records. Sources: teleperformance.com