Ranked in 13 industries
This company is listed under more than one industry, so we show its position in each rather than picking one.
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2025 - 31 Dec 2025 | 26 Jan 2026 | 28 | 90% | 8% | 2% | 10% |
| 01 Jan 2025 - 30 Jun 2025 | 30 Jul 2025 | 44 | 43% | 53% | 4% | 7% |
| 01 Jul 2024 - 31 Dec 2024 | 27 Jan 2025 | 47 | 36% | 59% | 5% | 11% |
| 01 Jan 2024 - 30 Jun 2024 | 18 Jul 2024 | 46 | 35% | 61% | 4% | 7% |
| 01 Jul 2023 - 31 Dec 2023 | 29 Jan 2024 | 48 | 38% | 59% | 3% | 7% |
| 01 Jan 2023 - 30 Jun 2023 | 26 Jul 2023 | 43 | 40% | 58% | 2% | 6% |
| 01 Jul 2022 - 31 Dec 2022 | 25 Jan 2023 | 43 | 38% | 59% | 3% | 9% |
| 01 Jan 2022 - 30 Jun 2022 | 28 Jul 2022 | 41 | 40% | 57% | 3% | 14% |
| 01 Jul 2021 - 31 Dec 2021 | 26 Jan 2022 | 43 | 32% | 65% | 3% | 14% |
| 01 Jan 2021 - 30 Jun 2021 | 30 Jul 2021 | 49 | 12% | 83% | 5% | 15% |
| 01 Jul 2020 - 31 Dec 2020 | 29 Jan 2021 | 54 | 8% | 79% | 13% | 26% |
| 01 Jan 2020 - 30 Jun 2020 | 30 Jul 2020 | 57 | 6% | 69% | 25% | 41% |
| 01 Jul 2019 - 31 Dec 2019 | 30 Jan 2020 | 61 | 4% | 72% | 24% | 50% |
| 01 Jan 2019 - 30 Jun 2019 | 25 Jul 2019 | 42 | 29% | 62% | 9% | 75% |
| 01 Jul 2018 - 31 Dec 2018 | 31 Jan 2019 | 35 | 42% | 50% | 8% | 95% |
| 01 Jan 2018 - 30 Jun 2018 | 31 Jul 2018 | 41 | 41% | 56% | 3% | 76% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
30 days of receiving a valid VAT invoice that is accurate, undisputed, and properly due.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
This entity solely engages with public sector work and therefore applies the statutory 30-day payment term implied under the Procurement Act 2023. We also follow a strict "no purchase order, no payment" policy. Unless an exception is formally approved by an authorised representative, any invoice submitted without a valid purchase order number will be rejected and returned to the supplier. To provide more detail on the total value of payments not paid within agreed period: £9,766,595 was Intercompany and £3,443,125 were due to a dispute.
Maximum contractual payment period agreed
30
Suppliers can contact the Accounts Payable team regarding payment queries at our Finance Service Centre via Resolution.Team@uk.issworld.com or contact the ISS requisitioner, information is included on the Purchase Orders.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
ISS Mediclean Limited is registered in England and its structured business classification covers combined facilities support, catering and hospital-related services. Evidence indicates it operates as part of the wider ISS UK group, which trades as ISS and provides integrated facilities management under a People-First FM approach. This spans technical services, cleaning, catering, security and workplace support, delivered across sectors including healthcare, education and government. The group operates in over 30 countries with tens of thousands of customers globally, though these figures relate to the ISS group rather than this entity alone. ISS Mediclean's own role appears to be as a UK operating company within this facilities management group, contributing to the delivery of catering, cleaning and support services to client premises, particularly within healthcare settings.
Generated from the company's website and Companies House records. Sources: uk.issworld.com · uk.issworld.com