MARKS AND SPENCER P.L.C.
Company Information
- Company Number
- 00214436
- Registered Address
- Waterside House, 35 North Wharf Road, London, W2 1NW
- Status
- Active
- Employee Count
- 66,396
- Turnover
- £11,847,000,000
- EBITDA
- £1,138,000,000
Additional Details
- Company Type
- Public limited Company
- Incorporated On
- 17 June 1926
- Nature of Business
- 47190 - Other retail sale in non-specialised stores
- Industries
- Creative,Media And Publishing,Financial Services,Lifestyle And Entertainment,Supply Chain,Manufacturing And Commerce Models
- Region
- London
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 30 Mar 2025 - 27 Sept 2025 | 20 Oct 2025 | 33 | 57% | 29% | 14% | 6% |
| 01 Oct 2023 - 30 Mar 2024 | 26 Apr 2024 | 34 | 62% | 25% | 13% | 1% |
| 02 Apr 2023 - 30 Sept 2023 | 27 Oct 2023 | 34 | 57% | 30% | 13% | 1% |
| 02 Oct 2022 - 01 Apr 2023 | 28 Apr 2023 | 33 | 60% | 27% | 13% | 1% |
| 03 Apr 2022 - 01 Oct 2022 | 01 Nov 2022 | 35 | 61% | 26% | 13% | 1% |
| 04 Apr 2021 - 02 Oct 2021 | 02 Nov 2021 | 30 | 64% | 27% | 9% | 1% |
| 29 Sept 2020 - 03 Apr 2021 | 30 Apr 2021 | 30 | 63% | 27% | 10% | 1% |
| 31 Mar 2019 - 29 Sept 2019 | 22 Oct 2019 | 30 | 60% | 31% | 9% | 1% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
M&S standard payment terms are: • Food suppliers: 19 days • Fashion, Home and Beauty (FH&B) suppliers: 75 days • Goods Not for Resale suppliers: 75 days • GIST: End of month following date of invoice. Payments that fall due on a weekend or bank holiday are paid and cleared by the prior working day. In certain circumstances, M&S may agree to shorter payment terms with suppliers as part of an overall commercial agreement. Small food suppliers that have annual spend of under £4m have terms of 7 days.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
• M&S offer a Supply Chain Finance solution that enables suppliers to obtain funds in advance of agreed payment terms. • M&S are entitled to offset any of the supplier’s invoices any amounts owing to M&S by the supplier.
Maximum contractual payment period agreed
75
Dispute Resolution Process
• Specialist supplier help desks are available to manage all supplier queries. This includes Goods Receipt, PO, EDI, Invoicing and Payment queries. • The specialist supplier help desks offer suppliers the benefit of having a central contact available to help resolve their issue: o The teams will be the single point of contact for all delivery, invoice and payment queries. o They track queries and seek resolution. • A supplier portal is available for FH&B and Goods Not for Resale suppliers to view the payment status of invoices. • For food suppliers, there is the “One Food Platform” which enables suppliers to update their business contact details; enable purchase order amendments; use a stock movement tool and to also access the supplier portal. • For FH&B, as well as our UK based supplier help desk and portal, we have regional offices in Bangladesh; India; Sri Lanka; Hong Kong; Vietnam and China which can then communicate using local customs and languages.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
Marks and Spencer P.L.C. is a British multinational retailer, known for its high-quality clothing, home products, and food. The company was founded in 1884 by Michael Marks and Thomas Spencer and has since grown into one of the UK's leading retailers, with over 900 stores worldwide.
Sustainability is a key focus for Marks and Spencer, and the company has implemented various initiatives to reduce its environmental impact. This includes using sustainable materials in its products, reducing waste through recycling and working towards being a zero-waste-to-landfill business. Marks and Spencer also has a Plan A sustainability program, which sets out 100 commitments to be achieved by 2025, such as becoming carbon neutral and sourcing products responsibly.
In terms of products and services, Marks and Spencer offers a wide range of clothing, including women's, men's, and children's fashion, as well as homeware and food. The company is known for its high-quality products and has collaborated with various designers and brands to offer unique and exclusive collections.
The key people at Marks and Spencer include Steve Rowe, the CEO, and Archie Norman, the Chairman. Both have extensive experience in the retail industry and are dedicated to driving the company's success and sustainability efforts.
To contact Marks and Spencer, individuals can visit their website at www.marksandspencer.com or visit their registered office at Waterside House, 35 North Wharf Road, London, W2 1NW, United Kingdom. Customers can also reach out through their customer service helpline at 0333 014 8000 for any inquiries or assistance.
In summary, Marks and Spencer P.L.C. is a leading British retailer known for its high-quality products and commitment to sustainability. With a strong focus on reducing its environmental impact and providing top-notch products and services, the company continues to be a popular choice for consumers in the UK and beyond.
