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Primary Care Payment Practices Report 2024

11 July 2025•By Alastair Campbell, Founder•Reports

UK Primary Care Payment Practices: A Mixed Bag in 2024

The Numbers

  • Companies Analyzed: 20
  • Average PaymentCheck Score: 68.6/100
  • UK Average (all sectors): 50.0/100
  • Primary Care Advantage: 18.6 points above the UK average
  • South West Average: 89.0/100 (4 companies)
  • West Midlands Average: 80.6/100 (1 company)
  • Wales Average: 66.2/100 (1 company)
  • North West Average: 65.4/100 (5 companies)
  • South East Average: 64.3/100 (3 companies)

What Stands Out

While the Primary Care sector as a whole demonstrates better payment practices than the UK average, the disparity between the best and worst payers is pretty stark, suggesting variable operational efficiency across the board. The South West region is punching well above its weight, but with just four companies sampled, it's hard to draw definitive conclusions without more data.

Best Payers

  1. DENPLAN LIMITED - 100/100
  2. OASIS DENTAL CARE (CENTRAL) LIMITED - 95/100
  3. OASIS DENTAL CARE (SOUTHERN) LIMITED - 94.7/100
  4. XEON SMILES UK LIMITED - 94.6/100
  5. HCRG CARE LTD - 92.86/100

Worst Payers

  1. HALEON UK TRADING LIMITED - 42.6/100
  2. WHITECROSS DENTAL CARE LIMITED - 44.5/100
  3. PETRIE TUCKER AND PARTNERS LIMITED - 46.5/100
  4. IDH LIMITED - 46.5/100
  5. COOPERVISION MANUFACTURING LIMITED - 50.38/100

Regional Patterns

The South West is clearly the quickest region to pay, with an average score of 89.0/100 from four companies. It significantly outpaces other regions and is an outlier of note, given the wider distribution of other regions whose scores are much closer to the overall Primary Care average of 68.6. This could indicate regional operational differences or simply reflect a smaller, potentially unrepresentative, sample.

If you're struggling to get paid on time, check out this late payment calculator to understand your options.

Takeaway: The 57.4-point gap between DENPLAN LIMITED (100/100) and HALEON UK TRADING LIMITED (42.6/100) is a powerful reminder that experiences can vary wildly within the UK Primary Care sector, despite an average score that sits well above the national benchmark.

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Categories

Loading categories...

Recent Posts

Loading recent posts...

Resources

  • Late Invoice Calculator
  • Company Search
  • Browse by Sector
  • Browse by Region

Share Your Story

Have you experienced late payments? Share your story to help other businesses.

Submit Your Story

PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Late Payment Help
  • Get Your Score
  • Get Certified
  • For Accountants

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell