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Care Services Payment Practices Report 2021

13 January 2022•By Alastair Campbell, Founder•Reports

UK Care Services Pay Suppliers Significantly Faster Than Average

The Numbers

  • Companies analysed: 143
  • Average PaymentCheck Score: 73.1/100
  • UK average: 50.0/100 (Care Services is 23.1 points above)
  • Wales average: 90.2/100 (1 company)
  • North East average: 87.0/100 (4 companies)
  • North West average: 79.8/100 (9 companies)
  • East Midlands average: 79.1/100 (13 companies)
  • South East average: 78.2/100 (17 companies)

What Stands Out

Care Services are a whopping 23.1 points above the UK average, indicating a generally healthy approach to paying suppliers. However, the wide range between the best and worst payers – almost 70 points – suggests significant disparities within the sector.

Best Payers

  1. TOGETHER FOR CHILDREN SUNDERLAND LIMITED - 98.7/100
  2. THE ACTIVE LEARNING TRUST LIMITED - 98.42/100
  3. THE GURKHA WELFARE TRUST - 98.1/100
  4. SUNDERLAND CARE AND SUPPORT LIMITED - 97.87/100
  5. WEST NORFOLK ACADEMIES TRUST - 97.58/100

Worst Payers

  1. TJX UK - 30.61/100
  2. ABBEYFIELD SOCIETY (THE) - 30.7/100
  3. ST ANDREW'S HEALTHCARE - 33.04/100
  4. MEARS GROUP PLC - 33.7/100
  5. LLOYDS CLINICAL LIMITED - 35.7/100

Regional Patterns

While the single company in Wales skews the data somewhat, the North East, with an average of 87.0 across four companies, displays the strongest regional payment performance; the South East brings up the rear among regions with reasonable sample sizes, at 78.2.

If you are a supplier and payment is late, you can use our late payment calculator to quickly work out how much interest is due.

Care services' average PaymentCheck score of 73.1 significantly outpaces the national average of 50, suggesting a commitment to prompt payments, but that's clearly not universal.

Still waiting to be paid?

A reminder from you is easy to ignore. PaymentCheck sends a formal late payment notice on your behalf — from a third party that publicly tracks the payment behaviour of 9,600+ UK companies. Free, and it takes 60 seconds.

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Categories

Loading categories...

Recent Posts

Loading recent posts...

Resources

  • Late Invoice Calculator
  • Company Search
  • Browse by Sector
  • Browse by Region

Share Your Story

Have you experienced late payments? Share your story to help other businesses.

Submit Your Story

PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Late Payment Help
  • Get Your Score
  • Get Certified
  • For Accountants

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell