SUNDERLAND CARE AND SUPPORT LIMITED
Company Information
- Company Number
- 08681649
- Registered Address
- City Hall, Plater Way, Sunderland, England, SR1 3AA
- Status
- Active
- Employee Count
- 1,072
- Turnover
- £52,127,000
- EBITDA
- -£1,757,000
Additional Details
- Company Type
- Private limited Company
- Incorporated On
- 9 September 2013
- Nature of Business
- 88990 - Other social work activities without accommodation not elsewhere classified
- Industries
- Healthcare And Wellbeing
- Region
- North East
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Apr 2025 - 30 Sept 2025 | 06 Oct 2025 | 8 | 97% | 2% | 1% | 3% |
| 01 Oct 2024 - 31 Mar 2025 | 08 Apr 2025 | 8 | 98% | 2% | 0% | 2% |
| 01 Oct 2023 - 31 Mar 2024 | 22 Apr 2024 | 11 | 94% | 4% | 2% | 6% |
| 01 Apr 2023 - 30 Sept 2023 | 12 Oct 2023 | 11 | 95% | 3% | 2% | 5% |
| 01 Apr 2022 - 30 Sept 2022 | 25 Oct 2022 | 10 | 95% | 3% | 2% | 5% |
| 01 Apr 2021 - 30 Sept 2021 | 12 Oct 2021 | 9 | 97% | 2% | 1% | 3% |
| 01 Oct 2020 - 31 Mar 2021 | 12 Apr 2021 | 10 | 96% | 2% | 2% | 4% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
The Company aims to pay all undisputed invoices within 5 days from the date of invoice, however there are some vendors which are setup for immediate payment or others with 30 day contracted payment terms. The agreed formal payment terms for reporting and monitoring purposes is 30 days.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
30
Dispute Resolution Process
The Company uses the Council's Accounts Payable Service. Invoices which don’t match the purchase order / goods receipt will be blocked and investigated. Blocked invoices on the financial system are monitored to ensure they don’t become overdue. A customer service telephone number is available to suppliers for invoice queries.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
Sunderland Care and Support Limited is a UK-based company that provides care and support services to individuals in the Sunderland area. They offer a range of services including home care, supported living, and day services for people with disabilities, mental health issues, and older adults.
The company is committed to sustainability and has implemented various measures to reduce their environmental impact. They have a recycling program in place, use energy-efficient equipment, and promote eco-friendly practices among their staff and clients.
Their services are tailored to meet the specific needs of each individual, and they strive to provide high-quality care that promotes independence and well-being. They also offer training and support for their employees to ensure they deliver the best possible care.
The key people at Sunderland Care and Support Limited include the managing director, who oversees the day-to-day operations, and a team of experienced care professionals who work closely with clients to develop personalized care plans.
The company's website (www.sunderlandcareandsupport.co.uk) provides information about their services and also allows individuals to make online referrals. Their registered office is located at 14 West Sunniside, Sunderland, SR1 1BU.
In summary, Sunderland Care and Support Limited is a dedicated care provider that prioritizes sustainability and offers a range of services to support individuals in their local community. With their experienced team and commitment to quality care, they are a trusted choice for those in need of care and support in Sunderland.
