Ranked in 2 industries
This company is listed under more than one industry, so we show its position in each rather than picking one.
Score of 94.17/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Oct 2025 - 31 Mar 2026 | 29 Apr 2026 | 20 | 87% | 11% | 2% | 17% |
| 01 Apr 2025 - 30 Sept 2025 | 31 Oct 2025 | 18 | 93% | 6% | 1% | 4% |
| 01 Oct 2024 - 31 Mar 2025 | 29 Apr 2025 | 18 | 89% | 10% | 1% | 10% |
| 01 Apr 2024 - 30 Sept 2024 | 29 Oct 2024 | 19 | 93% | 6% | 1% | 7% |
| 01 Oct 2023 - 31 Mar 2024 | 30 Apr 2024 | 21 | 86% | 11% | 3% | 16% |
| 01 Apr 2023 - 30 Sept 2023 | 27 Oct 2023 | 21 | 83% | 15% | 2% | 16% |
| 01 Oct 2022 - 31 Mar 2023 | 28 Apr 2023 | 21 | 75% | 23% | 2% | 25% |
| 01 Apr 2022 - 30 Sept 2022 | 26 Oct 2022 | 26 | 71% | 28% | 1% | 29% |
| 01 Oct 2021 - 31 Mar 2022 | 26 Apr 2022 | 22 | 76% | 24% | 0% | 24% |
| 01 Apr 2021 - 30 Sept 2021 | 26 Oct 2021 | 19 | 87% | 13% | 0% | 13% |
| 01 Oct 2020 - 31 Mar 2021 | 26 Apr 2021 | 18 | 86% | 14% | 0% | 13% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Wholesalers: In accordance with the market terms (Wholesale Retail Code) Other Suppliers: 30 days from receipt of invoice
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
N/A
Maximum contractual payment period agreed
45
Queries regarding overdue invoices should be sent to Accounts Payable (AccountsPayable@castlewater.co.uk) who will investigate and provide an update on payment status. If the supplier is dissatisfied with the response they should contact the person who placed the order and the parties will act in good faith to reach a solution.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Castle Water Limited is a Scottish-registered company operating as a business water retailer. It supplies water and wastewater retail services to businesses, charities and public bodies across England and Scotland, describing itself as the UK's largest independent business water retailer. Services include billing, meter reading, trade effluent management, leak detection and repair, water efficiency audits and contingency planning. The company is independent of water network owners (wholesalers), instead acting as a retail intermediary that manages customer accounts, billing and water usage advice. It reports serving over 250,000 customers and employing more than 450 staff, having been formed in 2014 following deregulation of the UK business water market.
Generated from the company's website and Companies House records. Sources: castlewater.co.uk · castlewater.co.uk