Score of 87.1/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2025 - 31 Dec 2025 | 30 Jan 2026 | 25 | 88% | 9% | 3% | 17% |
| 01 Jan 2025 - 30 Jun 2025 | 24 Jul 2025 | 21 | 83% | 14% | 3% | 19% |
| 01 Jul 2024 - 31 Dec 2024 | 28 Jan 2025 | 18 | 94% | 5% | 1% | 11% |
| 01 Jan 2024 - 30 Jun 2024 | 25 Jul 2024 | 18 | 90% | 9% | 1% | 11% |
| 01 Jul 2023 - 31 Dec 2023 | 25 Jan 2024 | 24 | 94% | 5% | 1% | 13% |
| 01 Jan 2023 - 30 Jun 2023 | 27 Jul 2023 | 25 | 88% | 9% | 3% | 11% |
| 01 Jul 2022 - 31 Dec 2022 | 26 Jan 2023 | 27 | 92% | 4% | 4% | 15% |
| 01 Jan 2022 - 30 Jun 2022 | 28 Jul 2022 | 22 | 89% | 9% | 2% | 12% |
| 01 Jul 2021 - 31 Dec 2021 | 27 Jan 2022 | 20 | 94% | 4% | 2% | 16% |
| 01 Jan 2021 - 30 Jun 2021 | 26 Jul 2021 | 20 | 90% | 7% | 3% | 18% |
| 01 Jan 2020 - 30 Jun 2020 | 27 Jul 2020 | 20 | 92% | 6% | 2% | 14% |
| 01 Jul 2019 - 31 Dec 2019 | 23 Jan 2020 | 22 | 92% | 6% | 2% | 13% |
| 01 Jan 2019 - 30 Jun 2019 | 26 Jul 2019 | 19 | 91% | 7% | 2% | 17% |
| 01 Jul 2018 - 31 Dec 2018 | 23 Jan 2019 | 20 | 93% | 5% | 2% | 20% |
| 01 Jan 2018 - 30 Jun 2018 | 26 Jul 2018 | 19 | 89% | 9% | 2% | 38% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
30 days from invoice date
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
At ScottishPower we have various legal entities which make up the ScottishPower Group. A wide range of standard and bespoke contracts are entered into by these entities which are dependent on a number of factors including the type of goods/services/construction being procured and the standard terms which may exist in some of these markets. However our standard payment terms are 30 days from the invoice date. If a valid invoice is received promptly at the correct address, quoting a valid purchase order it will be included within one of our payment runs, which are carried out twice per week to ensure the invoice is paid on or before the invoice due date. Invoices are accepted by three different delivery options and are quoted on our purchase orders. The options are as follows: Email directly to supplierinvoice@scottishpower.com in pdf format. Electronic delivery using UBL format. Post can be sent to the following address ScottishPower Administration, 320 St Vincent Street, Glasgow, G2 5AD.
Maximum contractual payment period agreed
60
At ScottishPower we try to resolve any invoice disputes or queries as quickly as possible. Queries regarding the status of an invoice can be directed to the Accounts Payable Team via the following email address; supplieraccounts@scottishpower.com. Additionally we also offer a web portal service that allows suppliers the ability to register and then login and view the status of their invoices and when they will be paid. To register for the web portal please use the following website; https://www.iberdrola.com/webprovc/register/register.action For specific contractual disputes please contact the individual who initially ordered the goods or services provided. The agreed contractual dispute process will then be followed.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
ScottishPower Energy Retail Limited is a subsidiary of ScottishPower, one of the leading energy companies in the UK. The company is committed to providing sustainable energy solutions to its customers while also prioritizing environmental responsibility.
Their sustainability program includes a focus on reducing carbon emissions and promoting renewable energy sources. They have invested in wind farms and other renewable energy projects, and have set targets to reduce their carbon footprint.
The company offers a range of products and services to its customers, including electricity and gas supply, smart meters, and energy efficiency advice. They also have a dedicated team to help customers switch to renewable energy options.
The key people at ScottishPower Energy Retail Limited include Keith Anderson, the CEO, and Frank Mitchell, the Director of Generation. They both have extensive experience in the energy industry and are committed to driving the company's sustainability efforts.
To contact ScottishPower Energy Retail Limited, customers can visit their website at www.scottishpower.co.uk or call their customer service hotline at 0800 027 0072. Their registered office address is at 320 St. Vincent Street, Glasgow, Scotland, G2 5AD.
In conclusion, ScottishPower Energy Retail Limited is a reputable energy company that is dedicated to providing sustainable energy solutions, reducing carbon emissions, and promoting renewable energy sources. Their range of products and services, along with their commitment to environmental responsibility, make them a reliable choice for customers in the UK.
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