TSB BANK PLC

PaymentCheck Score 2025
99Excellent
0.8vs last year
#104 in UK
#21 in Financial Services
#11 in Scotland

Company Information

Company Number
SC095237
Registered Address
Henry Duncan House, 120 George Street, Edinburgh, EH2 4LH
Status
Active
Employee Count
5,568
Turnover
£2,098,000,000
EBITDA
£372,000,000

Additional Details

Company Type
Public limited Company
Incorporated On
24 September 1985
Nature of Business
64191 - Banks
Industries
Financial Services
Region
Scotland

Time to Pay

Average Time to Pay
8 days
Shortest Period:30 days
Longest Period:0 days
Max Contractual:60 days

Payment Timeline

Within 30 Days
99%
31-60 Days
1%
After 60 Days
0%
Not Paid Within Terms1%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Payment Score History

Excellent (80+) Good (60-79) Fair (40-59) Poor (20-39) Very Poor (<20)

Performance Reports History

Reporting Period Filed: 2025-07-31
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Jan 2025 - 30 Jun 202531 Jul 2025899%1%0%1%
01 Jul 2024 - 31 Dec 202407 Feb 2025997%3%0%3%
01 Jan 2024 - 01 Jul 202424 Jul 2024998%2%0%2%
01 Jul 2023 - 31 Dec 202330 Jan 2024899%1%0%3%
01 Jan 2022 - 30 Jun 202229 Jul 20221097%3%0%0%
01 Jan 2019 - 30 Jun 201924 Jul 2019998%2%0%2%
01 Jul 2018 - 31 Dec 201824 Jan 20191294%5%1%6%
01 Jan 2018 - 30 Jun 201825 Jul 20181295%4%1%6%

Payment Time Trends

Payment Distribution Trends

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

Standard payment terms are 30 days, unless supplier contracts dictate differently

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

No additional information

Maximum contractual payment period agreed

60

Dispute Resolution Process

Disputes and complaints should be sent to the Accounts Payable Queries team via the email address Apqueries@tsb.co.uk. Our service level agreement is to respond to queries within 48 hours (working days) of receipt

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

Company Summary

TSB BANK PLC is a British bank that was established in 2013 and is headquartered in Edinburgh, Scotland. The bank offers a range of banking and financial services to both personal and business customers.

One of the key activities of TSB BANK PLC is providing traditional banking services such as current and savings accounts, mortgages, loans, and credit cards. They also offer online and mobile banking services to make banking more convenient for their customers.

In addition to their banking services, TSB BANK PLC has a strong focus on sustainability. They have implemented various initiatives to reduce their environmental impact, such as using renewable energy sources and reducing their carbon footprint. The bank also supports community projects and charities through their TSB Local Charity Partnerships program.

The bank's sustainability efforts are led by their CEO, Debbie Crosbie, who is committed to making TSB BANK PLC a responsible and sustainable business. The bank has also set up a Responsible Business Committee to oversee their sustainability strategy and ensure it is integrated into all aspects of the business.

TSB BANK PLC also offers a range of products and services to support their customers' financial wellbeing. These include financial advice and planning services, as well as tools and resources to help customers manage their money more effectively.

Customers can contact TSB BANK PLC through their website or by visiting one of their 500 branches across the UK. The bank's registered office address is Henry Duncan House, 120 George Street, Edinburgh, EH2 4LH. Through their commitment to sustainability and providing a wide range of financial services, TSB BANK PLC continues to be a trusted and reliable bank for individuals and businesses in the UK.

Financial Metrics

Cash
£5,897,300,000
Net Worth
£1,868,500,000
Total Current Assets
£47,270,100,000
Total Current Liabilities
£45,623,100,000

Company Location