Industry ranking
Score of 92.6/100 qualifies for PaymentCheck Certification
TRUE POTENTIAL GROUP LIMITED demonstrates a strong payment trend, with an average settlement time of just 17 days, well ahead of the standard 30-day benchmark. The vast majority of payments (94%) are made within 30 days, with a minor 6% falling into the 31-60 day bracket and no recorded payments exceeding 60 days. This pattern suggests a consistently prompt and disciplined payment cycle with no evidence of deteriorating behaviour.
The company's payment profile is highly predictable, with only 6% of invoices classified as late and no exposure beyond the 60-day threshold, indicating minimal tail risk for suppliers. The concentration of payments within the 30-day window points to a structured accounts payable process with limited variability. The small 6% late payment rate represents a manageable and low-concern anomaly rather than a systemic reliability issue.
TRUE POTENTIAL GROUP LIMITED presents a low-risk payment profile and can be considered a reliable trading partner based on the available data, making standard credit terms appropriate without the need for protective measures such as prepayment or shortened terms. Suppliers should note the minor 6% late payment occurrence and may wish to apply routine invoice follow-up after 25 days as a precaution. Overall, this company warrants a favourable credit assessment and poses minimal financial risk under normal trading conditions.
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2025 - 31 Dec 2025 | 30 Jan 2026 | 17 | 94% | 6% | 0% | 6% |
| 01 Jan 2025 - 30 Jun 2025 | 29 Jul 2025 | 23 | 89% | 5% | 6% | 11% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Our default standard payment terms is 30 days. New suppliers are set up in line with terms on the invoice. For this period across the group there were 10 x Immediate ( I/C ) 4 x 10 days, 301 x 7 days, 86 x 14 days, 111 x 21 days, 290 x 30 days 1 x 45 days 0 x 60 days .
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
None noted.
Maximum contractual payment period agreed
60
The dispute resolution process is as follows unless otherwise detailed in a relevant agreement. Invoices can be returned by invoice approvers via our accounting system (Workday) to the supplier invoice work area complete with comments if to be disputed – this then places the invoice back in draft. The invoice can be placed on hold and then chased / resolved with supplier or returned to the approver via Workday by the purchase ledger team. We aim to resolve disputes in a timely manner. This is, however, dependent, in part, on timely responses from the supplier to rectify any issues.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
True Potential Group Limited is a holding company within the True Potential group, a Newcastle upon Tyne based financial services business. The wider group provides personal financial advice, investment management, ISAs and pensions to individual and workplace clients, combining regulated advice with online and app based technology for managing investments. Group materials state that more than 640,000 clients use its services and that £40.7bn is invested on its investment platform. Client facing advice and investment services are delivered through group operating businesses, including True Potential LLP and related subsidiaries, rather than by this registered entity itself, which sits at group level.
Generated from the company's website and Companies House records. Sources: truepotential.co.uk · truepotential.co.uk