HOTEL CHOCOLAT RETAIL LTD

PaymentCheck Score 2023
49Poor
25.8vs last year
#4312 in UK
#314 in East of England

Company Information

Company Number
06868820
Employee Count
1,209
Turnover
£117,747,000
EBITDA
£1,662,000

Additional Details

Industries
Coming Soon
Region
East of England

Time to Pay

Average Time to Pay
50 days
Shortest Period:60 days
Longest Period:90 days
Max Contractual:90 days

Payment Timeline

Within 30 Days
38%
31-60 Days
45%
After 60 Days
17%
Not Paid Within Terms54%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Payment Score History

Excellent (80+) Good (60-79) Fair (40-59) Poor (20-39) Very Poor (<20)

Performance Reports History

Reporting Period Filed: 2023-07-27
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
26 Dec 2022 - 02 Jul 202327 Jul 20235038%45%17%54%
27 Jun 2022 - 25 Dec 202217 Jan 20233375%20%5%38%
27 Dec 2021 - 26 Jun 202222 Jul 20223274%20%6%40%
28 Dec 2020 - 27 Jun 202105 Aug 20213973%14%12%45%
31 Dec 2018 - 30 Jun 201911 Jul 20192185%14%1%31%
02 Jul 2018 - 30 Dec 201828 Jan 20192379%19%3%23%
01 Jul 2017 - 31 Dec 201711 Jan 20181875%22%3%25%

Payment Time Trends

Payment Distribution Trends

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

Standard payment terms are 60 days from invoice date. Payment runs are performed every two weeks and include all invoices which match an authorised and receipted Purchase order and are either due or will fall due within the week following

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

During the reporting period a company restructure impacted the purchase ledger team which resulted in delays to invoice processing and payment. New ways of working and new team members are now in place to ensure more prompt payment going forwards

Maximum contractual payment period agreed

90

Dispute Resolution Process

The Company is committed to dealing with its suppliers in a fair, honest and professional manner. The main point of contact for disputes is Accounts Payable team. To resolve a dispute, the supplier is required to provide any missing information, corrected invoice or credit note. 

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

Company Summary

HOTEL CHOCOLAT RETAIL LTD is a British luxury chocolatier and cocoa grower that was founded in 1993 by Angus Thirlwell and Peter Harris. The company is headquartered in Royston, Hertfordshire and has over 100 retail locations in the UK, Europe, and the US.

The company's sustainability program, called "Engaged Ethics", focuses on promoting sustainable practices across all aspects of their business, from cocoa sourcing to packaging. They work directly with cocoa farmers in St. Lucia, Ghana, and other countries to ensure fair wages and sustainable farming methods. They also use recyclable and biodegradable materials for their packaging and have implemented energy-saving measures in their production facilities.

HOTEL CHOCOLAT RETAIL LTD offers a wide range of luxury chocolate products, including truffles, chocolate bars, hot chocolate, and gift sets. They also have a subscription service called "Tasting Club" which delivers a selection of new and exclusive chocolates to customers every month.

Some key people in the company include co-founders Angus Thirlwell and Peter Harris, as well as CEO Angus Thirlwell, who has been with the company since its inception. The company also has a team of chocolate experts and cocoa growers who work together to create unique and high-quality products.

For more information on HOTEL CHOCOLAT RETAIL LTD and their products, customers can visit their website at www.hotelchocolat.com. The registered office address is Mint House, Royston, SG8 5HL, United Kingdom.

Financial Metrics

Cash
£7,924,000
Net Worth
£12,705,000
Total Current Assets
£17,630,000
Total Current Liabilities
£9,605,000