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Made by Alastair Campbell

PAYMENTCHECK
HomeCompany SearchBlogAwards
Sectors›Media and Publishing›WH SMITH TRAVEL LIMITED

WH SMITH TRAVEL LIMITED

PaymentCheck Score 2025
44Poor
↑ 0.7vs last year
#4878 in UK
#45 in Media And Publishing
#243 in South West

Company Information

Company Number
06560378
Registered Address
Greenbridge Road, Swindon, Wiltshire, SN3 3RX
Status
Active
Employee Count
3,742
Turnover
£689,405,000
EBITDA
£121,171,000

Additional Details

Website
https://whsmith.co.uk
Company Type
Private limited Company
Incorporated On
9 April 2008
Nature of Business
47610 - Retail sale of books in specialised stores
47620 - Retail sale of newspapers and stationery in specialised stores
Industries
Media And Publishing
Region
South West
Payment dataScore historyFinancialsLocation

Time to Pay

Average Time to Pay
51 days
Shortest Period:90 days
Longest Period:0 days
Max Contractual:90 days

Payment Timeline

Within 30 Days
39%
31-60 Days
32%
After 60 Days
29%
Not Paid Within Terms30%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Performance Reports History

Reporting Period Filed: 2026-03-27
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Sept 2025 - 28 Feb 202627 Mar 20265139%32%29%30%
01 Mar 2025 - 31 Aug 202530 Sept 20255831%35%34%33%
01 Sept 2024 - 28 Feb 202527 Mar 20256628%36%36%31%
01 Mar 2024 - 31 Aug 202424 Sept 20246724%37%39%28%
01 Sept 2023 - 29 Feb 202428 Mar 20245324%55%21%20%
01 Sept 2022 - 28 Feb 202327 Mar 20237233%32%35%19%
01 Mar 2022 - 31 Aug 202213 Sept 20226333%32%35%18%
01 Sept 2021 - 28 Feb 202214 Mar 20226433%33%34%19%
01 Mar 2021 - 31 Aug 202111 Sept 20217332%34%34%21%
01 Sept 2020 - 28 Feb 202115 Mar 20216829%35%36%22%
01 Mar 2020 - 31 Aug 202011 Sept 20207723%33%44%25%
01 Sept 2019 - 29 Feb 202014 Mar 20206330%33%37%25%
01 Mar 2019 - 31 Aug 201912 Sept 20195434%46%20%21%
01 Sept 2018 - 28 Feb 201913 Mar 20195634%36%30%22%
01 Mar 2018 - 31 Aug 201820 Sept 20185930%39%31%23%
01 Sept 2017 - 28 Feb 201829 Mar 20184651%28%21%17%

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

WHSmith standard payment terms are 90 days after the end of the month of receipt by WHSmith of a proper invoice or if later after the acceptance of the Goods or Services. However, WHSmith negotiates payment terms individually with suppliers and on a product specific basis. Any contractual package agreed by WHSmith and the supplier usually includes payment terms which are lower than the standard 90 days terms. The WHSmith vendor buyer agreement allows for the offset of amounts owed by the supplier against invoices owed to the supplier. This is normal business practice and protects amounts that are owed to WHSmith. An invoice is deemed settled when it is fully offset by amounts owed to WHSmith.

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

No additional information

Maximum contractual payment period agreed

90

Dispute Resolution Process

The Business has an ongoing communication with Suppliers through both the Trading and the financial accounting teams. Payment disputes will be directed to the financial accounting teams for resolution in the first instance and will be escalated to the Trading teams where there is a contractual query.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

❌

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

❌

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

❌

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

❌

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

Company Summary

WH SMITH TRAVEL LIMITED is a British company that operates over 1,200 travel stores in airports, train stations, hospitals, and other locations across the UK and internationally. The company offers a wide range of products and services, including books, magazines, newspapers, snacks, drinks, and travel essentials such as headphones and chargers.

In terms of sustainability, WH SMITH TRAVEL LIMITED has implemented various initiatives to reduce their environmental impact. They have a recycling program in place for waste materials, and they also offer reusable bags and water bottles to customers. The company is committed to sourcing sustainable products and has a policy to only work with suppliers who share their values.

The key people at WH SMITH TRAVEL LIMITED include Carl Cowling, the CEO, and Robert Moorhead, the Managing Director. The company also has a dedicated sustainability team responsible for implementing and monitoring their sustainability program.

For contact information, WH SMITH TRAVEL LIMITED can be reached through their website at www.whsmith.co.uk or through their registered office address at Greenbridge Road, Swindon, Wiltshire, SN3 3RX, United Kingdom. Overall, WH SMITH TRAVEL LIMITED is a leading travel retailer in the UK, committed to providing quality products and services while also promoting sustainability.

Financial Metrics

Cash
£10,960,000
Net Worth
£83,900,000
Total Current Assets
£1,082,942,000
Total Current Liabilities
£1,011,246,000

Company Location

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PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Late Payment Help
  • Get Certified

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell