Industry ranking
Score of 94.9/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 30 Jul 2025 | 17 | 93% | 6% | 1% | 7% |
| 01 Jul 2024 - 31 Dec 2024 | 17 Jan 2025 | 13 | 91% | 7% | 2% | 9% |
| 01 Jan 2024 - 30 Jun 2024 | 22 Jul 2024 | 15 | 94% | 4% | 2% | 6% |
| 01 Jul 2023 - 31 Dec 2023 | 23 Jan 2024 | 15 | 93% | 4% | 3% | 7% |
| 01 Jan 2019 - 30 Jun 2019 | 30 Jul 2019 | 21 | 82% | 12% | 6% | 18% |
| 01 Jul 2018 - 31 Dec 2018 | 30 Jul 2019 | 24 | 76% | 15% | 9% | 24% |
| 01 Jan 2018 - 30 Jun 2018 | 30 Jul 2019 | 18 | 84% | 11% | 5% | 16% |
| 01 Jul 2017 - 31 Dec 2017 | 31 Jan 2018 | 27 | 74% | 18% | 8% | 26% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
As standard, unless otherwise agreed with the Supplier, VCSL will pay any invoiced amounts within 30 days of the date of a valid and correct invoice to a bank account nominated in writing by the Supplier. VCSL reserves the right to withhold payment from the Supplier where, in its reasonable opinion, the Supplier has failed to provide goods free from defect or has not performed the services with reasonable skill, care and diligence in a good and workmanlike manner.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
45
First notification of disputes or complaints regarding supplier payments are directed towards VCSL’s Group Sourcing Team who will seek a resolution to an issue. Should the Group Sourcing team not be able to resolve the issue, the issue will be discussed by senior officers of VCSL and the Supplier who will co-operate in good faith to resolve the dispute. If the issue cannot be resolved by the senior officers, then VCSL and the Supplier will attempt to settle it by mediation in accordance with the Centre for Dispute Resolution (CEDR) Model Mediation Procedure.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Vitality Corporate Services Limited is registered for non-life insurance activities. Evidence shows it is linked to Vitality-branded health and life insurance products, including VitalityHealth private medical cover and VitalityLife protection policies, which come with an associated rewards scheme for healthy living such as discounts on fitness devices, gym memberships and cashback offers. Its products are distributed through independent brokers, with customers referred to further products or services offered by Vitality Corporate Services Limited. The company operates within the insurance sector, providing cover and incentive-based schemes rather than acting as the broker itself. No further detail on its specific corporate role or trading history is available from the evidence supplied.
Generated from the company's website and Companies House records. Sources: health-rewards.co.uk