CONVERGYS CMG UK LIMITED
Company Information
- Company Number
- 04939699
- Registered Address
- Pillsbury Winthrop Shaw Pittman Llp, Tower 42 Level 23 25 Old Broad Street, London, England, EC2N 1HQ
- Status
- Active
- Employee Count
- 1,126
- Turnover
- £61,959,000
- EBITDA
- -£13,155,000
Additional Details
- Website
- https://www.convergys.com
- Company Type
- Private limited Company
- Incorporated On
- 22 October 2003
- Nature of Business
- 82200 - Activities of call centres
- Industries
- Professional Services
- Region
- London
Time to Pay
Payment Timeline
Payment Features
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2018 - 30 Jun 2018 | 31 Jul 2018 | 39 | 58% | 23% | 19% | 20% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Our typical terms in EMEA are 30 days. We do have exceptions for certain suppliers when agreed upon.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
30
Dispute Resolution Process
If our Accounts payable department receives an invoice and we do not have a PO to pay the invoice against we move the invoices to exception in our financial systems. We then reach out to the end user to gain a PO so we can make the payment. Accounts Payable also reviews statements that we receive from suppliers to make sure that we have the invoices in our systems. If Convergys does not have an invoice listed on a statement we reach out to the vendor to obtain the invoice and then work with the end user to create a PO if needed.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
CONVERGYS CMG UK LIMITED is a leading global provider of customer management solutions, with a strong focus on sustainability. The company offers a wide range of products and services to help businesses improve their customer experience and streamline their operations.
In terms of sustainability, CONVERGYS CMG UK LIMITED has a comprehensive program in place to reduce its environmental impact. This includes initiatives such as energy efficiency, waste reduction, and the use of renewable energy sources. The company also works closely with its clients to help them achieve their own sustainability goals.
The company's key products and services include customer service and technical support, sales and marketing, and analytics and consulting. These solutions are designed to help businesses improve their customer interactions, increase efficiency, and drive revenue growth.
Some key people at CONVERGYS CMG UK LIMITED include its CEO, Jim Flyzik, and its President, Andrew Gwynn. The company's registered office address is 1 Aldgate, London, EC3N 1RE, United Kingdom.
For more information on CONVERGYS CMG UK LIMITED and its sustainability efforts, interested individuals can visit their website: www.convergys.com/uk. The website provides details on the company's products and services, as well as its sustainability initiatives and achievements. Customers and potential clients can also contact the company through its website for inquiries and support.
