UTILITY WAREHOUSE LIMITED
Company Information
- Company Number
- 04594421
- Registered Address
- Network Hq 508 Edgware Road, The Hyde, London, NW9 5AB
- Status
- Active
- Employee Count
- 2,005
- Turnover
- £218,928,000
- EBITDA
- £12,886,000
Additional Details
- Website
- https://bassi.org.uk/
- Company Type
- Private limited Company
- Incorporated On
- 19 November 2002
- Nature of Business
- 61900 - Other telecommunications activities
- Industries
- Coming Soon
- Region
- London
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Apr 2025 - 30 Sept 2025 | 30 Oct 2025 | 11 | 98% | 2% | 0% | 2% |
| 01 Oct 2023 - 31 Mar 2024 | 26 Apr 2024 | 10 | 99% | 1% | 0% | 1% |
| 01 Apr 2023 - 30 Sept 2023 | 30 Oct 2023 | 8 | 99% | 1% | 0% | 1% |
| 01 Apr 2022 - 30 Sept 2022 | 28 Oct 2022 | 8 | 98% | 2% | 0% | 2% |
| 01 Oct 2021 - 31 Mar 2022 | 29 Apr 2022 | 18 | 80% | 15% | 5% | 20% |
| 01 Apr 2021 - 30 Sept 2021 | 29 Oct 2021 | 13 | 90% | 3% | 7% | 10% |
| 01 Oct 2020 - 31 Mar 2021 | 30 Apr 2021 | 16 | 89% | 8% | 3% | 11% |
| 01 Apr 2019 - 30 Sept 2019 | 30 Oct 2019 | 15 | 94% | 4% | 2% | 6% |
| 01 Apr 2018 - 30 Sept 2018 | 30 Oct 2018 | 11 | 96% | 3% | 1% | 4% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Not Applicable
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
30
Dispute Resolution Process
Disputes are generally resolved on a case by case basis depending on the business terms agreed within a contract. The Company's Purchase Ledger department should be the first point of contact if a supplier has a dispute relating to payment. Complaints or concerns will be passed to and dealt with by the relevant department head, with the involvement of the Group Financial Controller or Legal Department where necessary.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
Utility Warehouse Limited is a UK-based company that provides a range of essential services, including energy, broadband, mobile and home insurance. The company was founded in 2002 and has grown to become one of the largest independent suppliers in the country.
Sustainability is a key focus for Utility Warehouse, with the company committed to reducing its carbon footprint and promoting environmentally friendly practices. They have implemented various initiatives, such as energy-efficient lighting in their offices, recycling programs, and promoting paperless billing.
The company offers a wide range of products and services to its customers, with the aim of making their lives easier and more affordable. This includes home energy, mobile phone plans, home broadband, and home insurance. By bundling these services together, customers can save time and money, making Utility Warehouse a convenient and cost-effective choice.
Key people within the company include CEO Andrew Lindsay, who has been with the company since 2009, and Executive Chairman Charles Wigoder, who founded the company in 2002. They are supported by a team of experienced and dedicated professionals who strive to provide excellent customer service.
To contact Utility Warehouse, customers can visit their website at www.utilitywarehouse.co.uk or call their customer service hotline at 0333 777 3212. The company's registered office address is 508 Edgware Road, London, NW9 5AB.
In summary, Utility Warehouse Limited is a leading provider of essential services in the UK, with a strong focus on sustainability and providing cost-effective solutions to customers. With a dedicated team and a range of convenient products and services, the company continues to grow and serve the needs of its customers.
