Industry ranking
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Oct 2025 - 31 Mar 2026 | 30 Apr 2026 | 33 | 79% | 16% | 5% | 24% |
| 01 Apr 2025 - 30 Sept 2025 | 30 Oct 2025 | 31 | 77% | 19% | 4% | 23% |
| 01 Oct 2024 - 31 Mar 2025 | 29 Apr 2025 | 32 | 75% | 20% | 5% | 25% |
| 01 Apr 2024 - 30 Sept 2024 | 30 Oct 2024 | 32 | 72% | 23% | 5% | 26% |
| 01 Oct 2023 - 31 Mar 2024 | 29 Apr 2024 | 35 | 63% | 33% | 4% | 25% |
| 01 Apr 2023 - 30 Sept 2023 | 26 Oct 2023 | 37 | 59% | 36% | 5% | 32% |
| 01 Oct 2022 - 31 Mar 2023 | 27 Apr 2023 | 45 | 58% | 26% | 16% | 36% |
| 01 Apr 2022 - 30 Sept 2022 | 27 Apr 2023 | 37 | 69% | 21% | 10% | 31% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Severn Trent Services Operations UK Limited’s standard payment term for new contracts is 30 days; this applies across all contracts raised and would be agreed with suppliers prior to the commencement of the trading activity. On occasion, authorisation may be granted to reduce the payment terms below 30 days if there is commercial requirement/benefit in doing so. Such a change requires approval from the Commercial team. We would not attempt to impose payment terms longer than 60 days on any of our suppliers, nor do we use early settlement discounts as part of contractual arrangements.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
N/A
Maximum contractual payment period agreed
90
If communication between the purchaser and supplier fails to resolve the dispute, the Commercial or Finance team will engage with the supplier and the business user to bring about a resolution.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Severn Trent Services Operations UK Limited is a UK-registered company with the SIC classification 36000, water collection, treatment and supply. It was previously named C2C Services Limited and later Severn Trent Costain Services Limited before adopting its current name. Companies House records show it is controlled by Severn Trent Services International (Overseas Holdings) Limited, which holds 75% or more of its shares and voting rights, indicating the company operates as part of the wider Severn Trent group structure. No further detail on specific operational activities, sites or customers is provided in the available evidence, beyond its water sector classification and registered office in Coventry.
Generated from the company's website and Companies House records. Sources: find-and-update.company-information.service.gov.uk · find-and-update.company-information.service.gov.uk