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Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell

PAYMENTCHECK
HomeCompany SearchBlogAwards
Sectors›Commerce Models›OCADO RETAIL LIMITED

OCADO RETAIL LIMITED

PaymentCheck Score 2025
81Good
↓ 2.1vs last year
#2133 in UK
#48 in Commerce Models
#127 in East of England

Company Information

Company Number
03875000
Registered Address
Apollo Court 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, United Kingdom, AL10 9NE
Status
Active
Employee Count
869
Turnover
£3,737,200,000
EBITDA
£45,700,000

Additional Details

Website
https://ocadoretail.com/
Company Type
Private limited Company
Incorporated On
11 November 1999
Nature of Business
47110 - Retail sale in non-specialised stores with food, beverages or tobacco predominating
Industries
Commerce Models, Distribution And Delivery
Region
East of England
Eligible for Certification

Score of 80.9/100 qualifies for PaymentCheck Certification

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Payment dataScore historyFinancialsLocation

Time to Pay

Average Time to Pay
28 days
Shortest Period:30 days
Longest Period:60 days
Max Contractual:60 days

Payment Timeline

Within 30 Days
69%
31-60 Days
31%
After 60 Days
0%
Not Paid Within Terms1%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Performance Reports History

Reporting Period Filed: 2026-04-20
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
30 Sept 2025 - 29 Mar 202620 Apr 20262869%31%0%1%
31 Mar 2025 - 29 Sept 202529 Oct 20252867%32%1%5%
02 Dec 2024 - 06 Apr 202507 May 20252869%30%1%3%
04 Jun 2024 - 01 Dec 202420 Dec 20242770%29%1%1%
04 Dec 2023 - 03 Jun 202426 Jun 20242670%29%1%1%
28 May 2023 - 03 Dec 202311 Jan 20242769%30%1%3%
28 Nov 2022 - 27 May 202320 Jun 20232868%31%1%1%
29 May 2022 - 27 Nov 202228 Dec 20222868%31%1%1%
29 Nov 2021 - 28 May 202227 Jun 20222868%31%1%1%
31 May 2021 - 28 Nov 202123 Dec 20213063%33%4%12%
30 Nov 2020 - 30 May 202128 Jun 20213059%36%5%19%
02 Jun 2020 - 29 Nov 202030 Dec 20203748%45%7%15%
02 Dec 2019 - 01 Jun 202001 Jul 20203259%40%1%9%
03 Jun 2019 - 01 Dec 201902 Jan 20203844%47%9%34%
03 Dec 2018 - 02 Jun 201901 Jul 20192960%39%1%24%
04 Jun 2018 - 02 Dec 201803 Jan 20193060%39%1%25%
04 Dec 2017 - 03 Jun 201803 Jul 20182862%37%1%27%

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

We have standard payment terms of 30, 45 and 60 days; variations exist where these have been negotiated and agreed by both parties.

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

No additional information

Maximum contractual payment period agreed

60

Dispute Resolution Process

We investigate all queries raised by our suppliers to ensure that any payment issue is resolved in the quickest time possible in order to minimise any potential impact. All escalations are directed to the Accounts Payable Manager and thereafter the Head of Finance Operations to ensure the appropriate level of oversight.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

❌

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

❌

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

❌

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

❌

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

Company Summary

OCADO RETAIL LIMITED is a British online grocery retailer that offers a wide range of products and services to its customers. The company was founded in 2000 and is now one of the largest online supermarkets in the UK.

The company's sustainability program is focused on reducing their environmental impact and promoting ethical and responsible practices. They have implemented initiatives such as using electric delivery vans, reducing food waste through smart packaging and investing in renewable energy sources. They also have a dedicated team that works on sourcing sustainable products and promoting responsible consumption to their customers.

OCADO RETAIL LIMITED offers a wide range of products including groceries, household items, and health and beauty products. They have a partnership with Waitrose, a British supermarket chain, to offer their customers a variety of high-quality and locally sourced products. They also have their own brand of products, "Ocado Own," which includes a range of organic and sustainable options.

The company is led by CEO Tim Steiner, who has been with the company since its inception. Other key members of the team include CFO Duncan Tatton-Brown and CTO Paul Clarke.

Customers can access OCADO RETAIL LIMITED's products and services through their website, which also offers a user-friendly interface for easy online shopping. The company's registered office address is located in Hatfield, Hertfordshire, and their website is www.ocado.com.

In summary, OCADO RETAIL LIMITED is a leading online grocery retailer in the UK, known for its sustainability efforts and commitment to sourcing sustainable products. With a wide range of products and a dedicated team, the company continues to grow and provide convenient and ethical shopping options to its customers.

Financial Metrics

Cash
£24,200,000
Net Worth
£156,500,000
Total Current Assets
£247,400,000
Total Current Liabilities
£275,900,000

Company Location

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PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Late Payment Help
  • Get Certified

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell