OCADO RETAIL LIMITED
Company Information
- Company Number
- 03875000
- Registered Address
- Apollo Court 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, United Kingdom, AL10 9NE
- Status
- Active
- Employee Count
- 916
- Turnover
- £2,203,000,000
- EBITDA
- £16,000,000
Additional Details
- Website
- https://ocadoretail.com/
- Company Type
- Private limited Company
- Incorporated On
- 11 November 1999
- Nature of Business
- 47110 - Retail sale in non-specialised stores with food, beverages or tobacco predominating
- Industries
- Supply Chain,Manufacturing And Commerce Models
- Region
- East of England
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 31 Mar 2025 - 29 Sept 2025 | 29 Oct 2025 | 28 | 67% | 32% | 1% | 5% |
| 02 Dec 2024 - 06 Apr 2025 | 07 May 2025 | 28 | 69% | 30% | 1% | 3% |
| 04 Jun 2024 - 01 Dec 2024 | 20 Dec 2024 | 27 | 70% | 29% | 1% | 1% |
| 04 Dec 2023 - 03 Jun 2024 | 26 Jun 2024 | 26 | 70% | 29% | 1% | 1% |
| 28 May 2023 - 03 Dec 2023 | 11 Jan 2024 | 27 | 69% | 30% | 1% | 3% |
| 28 Nov 2022 - 27 May 2023 | 20 Jun 2023 | 28 | 68% | 31% | 1% | 1% |
| 29 May 2022 - 27 Nov 2022 | 28 Dec 2022 | 28 | 68% | 31% | 1% | 1% |
| 29 Nov 2021 - 28 May 2022 | 27 Jun 2022 | 28 | 68% | 31% | 1% | 1% |
| 31 May 2021 - 28 Nov 2021 | 23 Dec 2021 | 30 | 63% | 33% | 4% | 12% |
| 30 Nov 2020 - 30 May 2021 | 28 Jun 2021 | 30 | 59% | 36% | 5% | 19% |
| 02 Jun 2020 - 29 Nov 2020 | 30 Dec 2020 | 37 | 48% | 45% | 7% | 15% |
| 03 Dec 2018 - 02 Jun 2019 | 01 Jul 2019 | 29 | 60% | 39% | 1% | 24% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
We have standard payment terms of 30, 45 and 60 days; variations exist where these have been negotiated and agreed by both parties
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
60
Dispute Resolution Process
We investigate all queries raised by our suppliers to ensure that any payment issue is resolved in the quickest time possible in order to minimise any potential impact. All escalations are directed to the Accounts Payable Manager and thereafter the Head of Finance Operations to ensure the appropriate level of oversight.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
OCADO RETAIL LIMITED is a British online grocery retailer that offers a wide range of products and services to its customers. The company was founded in 2000 and is now one of the largest online supermarkets in the UK.
The company's sustainability program is focused on reducing their environmental impact and promoting ethical and responsible practices. They have implemented initiatives such as using electric delivery vans, reducing food waste through smart packaging and investing in renewable energy sources. They also have a dedicated team that works on sourcing sustainable products and promoting responsible consumption to their customers.
OCADO RETAIL LIMITED offers a wide range of products including groceries, household items, and health and beauty products. They have a partnership with Waitrose, a British supermarket chain, to offer their customers a variety of high-quality and locally sourced products. They also have their own brand of products, "Ocado Own," which includes a range of organic and sustainable options.
The company is led by CEO Tim Steiner, who has been with the company since its inception. Other key members of the team include CFO Duncan Tatton-Brown and CTO Paul Clarke.
Customers can access OCADO RETAIL LIMITED's products and services through their website, which also offers a user-friendly interface for easy online shopping. The company's registered office address is located in Hatfield, Hertfordshire, and their website is www.ocado.com.
In summary, OCADO RETAIL LIMITED is a leading online grocery retailer in the UK, known for its sustainability efforts and commitment to sourcing sustainable products. With a wide range of products and a dedicated team, the company continues to grow and provide convenient and ethical shopping options to its customers.
