PAYMENTCHECK
HomeCompany SearchBlogAwards

PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Late Payment Help
  • Get Certified

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell

PAYMENTCHECK
HomeCompany SearchBlogAwards
Sectors›Financial Services›ANIMAL FRIENDS INSURANCE SERVICES LIMITED

ANIMAL FRIENDS INSURANCE SERVICES LIMITED

PaymentCheck Score 2025
95Excellent
↑ 5.4vs last year
#630 in UK
#179 in Financial Services
#19 in South West

Company Information

Company Number
03630812
Registered Address
Animal Friends House The Crescent Sun Rise Way, Solstice Park, Amesbury, Wiltshire, SP4 7QA
Status
Active
Employee Count
581
Turnover
£67,828,000
EBITDA
£6,182,000

Additional Details

Website
https://animalfriends.co.uk
Company Type
Private limited Company
Incorporated On
14 September 1998
Nature of Business
65120 - Non-life insurance
65202 - Non-life reinsurance
Industries
Financial Services
Region
South West
Eligible for Certification

Score of 94.6/100 qualifies for PaymentCheck Certification

Get Certified
Payment dataScore historyFinancialsLocation

Time to Pay

Average Time to Pay
16 days
Shortest Period:1 days
Longest Period:0 days
Max Contractual:45 days

Payment Timeline

Within 30 Days
94%
31-60 Days
5%
After 60 Days
1%
Not Paid Within Terms9%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Performance Reports History

Reporting Period Filed: 2026-01-27
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Jul 2025 - 31 Dec 202527 Jan 20261694%5%1%9%
01 Jan 2025 - 30 Jun 202531 Jul 20251793%6%1%12%
01 Jul 2024 - 31 Dec 202430 Jan 20251590%9%1%14%
01 Jan 2024 - 30 Jun 202430 Jul 20242189%9%2%19%
01 Jul 2023 - 31 Dec 202329 Jan 20242287%11%2%24%
01 Jan 2023 - 30 Jun 202328 Jul 20232288%11%1%25%
01 Jul 2022 - 31 Dec 202230 Jan 20231991%8%1%20%
01 Jan 2022 - 30 Jun 202222 Jul 20221892%7%1%17%

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

5 / 14 / 28 days - standard length is 30 days for most suppliers

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

No additional information

Maximum contractual payment period agreed

45

Dispute Resolution Process

1. If a dispute arises out of or in connection with this agreement or the performance, validity or enforceability of it (Dispute) then the parties shall follow the procedure set out in this clause: 1. either party shall give written notice of the Dispute to the other party, setting out its nature and full particulars (Dispute Notice), together with relevant supporting documents. On service of the Dispute Notice, a director of each of the parties shall attempt in good faith to resolve the Dispute. 2. if such representatives are for any reason unable to resolve the Dispute within 14 days of service of the Dispute Notice, the Dispute shall be referred to a director of each of the parties who shall attempt in good faith to resolve it; and if such directors are for any reason unable to resolve the dispute within 14 days of it being referred to them, the parties agree to consider entering into mediation in good faith to settle the dispute in accordance with the CEDR Model Mediation Procedure. To initiate the mediation, a party must serve notice in writing to the other parties to the Dispute, referring the dispute to mediation. A copy of the referral should be sent to CEDR. Unless otherwise agreed between the parties to the Dispute within 28 days of service of the ADR Notice (or such longer period as they may agree), the mediator shall be nominated by CEDR. 2. The commencement of mediation shall not prevent the parties commencing or continuing court proceedings in relation to the Dispute under clause 31 which clause shall always apply.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

❌

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

❌

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

❌

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

❌

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

Company Summary

Animal Friends Insurance Services Limited is a UK-based insurance company that specializes in providing insurance products for pets. The company was founded in 1998 and is headquartered in Amesbury, Wiltshire.

The company offers a variety of insurance products for pets, including lifetime, accident-only, and multi-pet policies. They also have a range of optional covers such as dental, complementary therapy, and overseas travel cover. Their main goal is to provide affordable and comprehensive insurance for pet owners, ensuring that their furry companions receive the best possible care in case of illness or injury.

Animal Friends Insurance Services Limited is committed to sustainability and has implemented various initiatives to reduce their environmental impact. They have a paperless policy for all their communications and have also installed solar panels at their headquarters. The company also supports various animal welfare charities and has donated over £4 million to date.

The company is led by its founder and CEO, Elaine Fairfax, who has been recognized for her efforts in promoting animal welfare and responsible pet ownership. Their team of dedicated employees is passionate about animal welfare and strives to provide excellent customer service.

Animal Friends Insurance Services Limited can be contacted through their website, which also provides information on their products and services. Their registered office address is Animal Friends Insurance, No. 1 The Crescent, Sun Rise Way, Amesbury, Salisbury, Wiltshire, SP4 7QA, United Kingdom.

In summary, Animal Friends Insurance Services Limited is a leading insurance provider for pets in the UK, offering a range of affordable and comprehensive policies. They are committed to sustainability and supporting animal welfare charities. Led by a dedicated team, the company strives to provide the best possible care for pets and their owners.

Financial Metrics

Cash
£27,557,079
Net Worth
£7,132,938
Total Current Assets
£31,126,718
Total Current Liabilities
£24,899,164

Company Location

Get notified when Animal Friends Insurance Services Limited's payment practices change.
Embed this PaymentCheck Score on your website

Proud of your payment record? Show your live score on your own site:

<iframe src="https://paymentcheck.co.uk/badge/03630812" width="240" height="72" style="border:0" title="PaymentCheck Score" loading="lazy"></iframe>

Other companies in Financial Services

3i Group Plc4 daysAa Limited7 daysAbbey Covered Bonds LlpAbbey Life Assurance Company Limited37 daysAbbey National Property InvestmentsAberdeen Asset Investments LimitedAberdeen Group Plc7 daysAberdeen Standard Capital Limited22 days
View all Financial Services companies →
Compare Animal Friends Insurance Services Limited with another company →

Owed money by Animal Friends Insurance Services Limited?

Send a formal late payment notice from a neutral third party that publicly tracks UK payment behaviour — or work out exactly what you're owed.

PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Late Payment Help
  • Get Certified

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell