Industry ranking
Score of 94.6/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2025 - 31 Dec 2025 | 27 Jan 2026 | 16 | 94% | 5% | 1% | 9% |
| 01 Jan 2025 - 30 Jun 2025 | 31 Jul 2025 | 17 | 93% | 6% | 1% | 12% |
| 01 Jul 2024 - 31 Dec 2024 | 30 Jan 2025 | 15 | 90% | 9% | 1% | 14% |
| 01 Jan 2024 - 30 Jun 2024 | 30 Jul 2024 | 21 | 89% | 9% | 2% | 19% |
| 01 Jul 2023 - 31 Dec 2023 | 29 Jan 2024 | 22 | 87% | 11% | 2% | 24% |
| 01 Jan 2023 - 30 Jun 2023 | 28 Jul 2023 | 22 | 88% | 11% | 1% | 25% |
| 01 Jul 2022 - 31 Dec 2022 | 30 Jan 2023 | 19 | 91% | 8% | 1% | 20% |
| 01 Jan 2022 - 30 Jun 2022 | 22 Jul 2022 | 18 | 92% | 7% | 1% | 17% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
5 / 14 / 28 days - standard length is 30 days for most suppliers
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
45
1. If a dispute arises out of or in connection with this agreement or the performance, validity or enforceability of it (Dispute) then the parties shall follow the procedure set out in this clause: 1. either party shall give written notice of the Dispute to the other party, setting out its nature and full particulars (Dispute Notice), together with relevant supporting documents. On service of the Dispute Notice, a director of each of the parties shall attempt in good faith to resolve the Dispute. 2. if such representatives are for any reason unable to resolve the Dispute within 14 days of service of the Dispute Notice, the Dispute shall be referred to a director of each of the parties who shall attempt in good faith to resolve it; and if such directors are for any reason unable to resolve the dispute within 14 days of it being referred to them, the parties agree to consider entering into mediation in good faith to settle the dispute in accordance with the CEDR Model Mediation Procedure. To initiate the mediation, a party must serve notice in writing to the other parties to the Dispute, referring the dispute to mediation. A copy of the referral should be sent to CEDR. Unless otherwise agreed between the parties to the Dispute within 28 days of service of the ADR Notice (or such longer period as they may agree), the mediator shall be nominated by CEDR. 2. The commencement of mediation shall not prevent the parties commencing or continuing court proceedings in relation to the Dispute under clause 31 which clause shall always apply.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Animal Friends Insurance Services Limited trades as Animal Friends, a UK pet insurance provider founded in 1998. It offers insurance policies for dogs, cats and horses, covering vet fees and related costs, with options including accident only, time limited, max benefit and lifetime cover. The company states it supports animal welfare causes alongside its insurance business, and provides customer tools such as vet video consultations and an online pet pharmacy. Registered under SIC codes for non-life insurance and reinsurance, it is based in Amesbury, Wiltshire. The site describes it as trusted to insure over one million pets, with a stated commitment to affordable cover and welfare support.
Generated from the company's website and Companies House records. Sources: animalfriends.co.uk · animalfriends.co.uk