Ranked in 2 industries
This company is listed under more than one industry, so we show its position in each rather than picking one.
Score of 91.9/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 30 Jul 2025 | 27 | 92% | 7% | 1% | 0% |
| 01 Jul 2024 - 31 Dec 2024 | 29 Jan 2025 | 23 | 93% | 7% | 0% | 7% |
| 01 Jan 2024 - 30 Jun 2024 | 29 Jul 2024 | 28 | 90% | 8% | 2% | 10% |
| 01 Jul 2023 - 31 Dec 2023 | 29 Jan 2024 | 28 | 87% | 12% | 1% | 13% |
| 01 Jan 2023 - 30 Jun 2023 | 27 Jul 2023 | 28 | 89% | 10% | 1% | 11% |
| 01 Jul 2022 - 31 Dec 2022 | 16 Jan 2023 | 28 | 91% | 8% | 1% | 9% |
| 01 Jan 2022 - 30 Jun 2022 | 28 Jul 2022 | 29 | 86% | 12% | 2% | 14% |
| 01 Jul 2021 - 31 Dec 2021 | 24 Jan 2022 | 28 | 90% | 9% | 1% | 10% |
| 01 Jan 2021 - 30 Jun 2021 | 22 Jul 2021 | 27 | 93% | 6% | 1% | 7% |
| 01 Jul 2020 - 31 Dec 2020 | 15 Jan 2021 | 27 | 94% | 5% | 1% | 6% |
| 01 Jan 2020 - 30 Jun 2020 | 21 Jul 2020 | 26 | 94% | 5% | 1% | 6% |
| 01 Jul 2019 - 31 Dec 2019 | 16 Jan 2020 | 26 | 96% | 3% | 1% | 4% |
| 01 Jan 2019 - 30 Jun 2019 | 10 Jul 2019 | 28 | 95% | 4% | 1% | 5% |
| 01 Jul 2018 - 31 Dec 2018 | 21 Jan 2019 | 26 | 95% | 4% | 1% | 5% |
| 01 Jan 2018 - 30 Jun 2018 | 18 Jul 2018 | 27 | 94% | 5% | 1% | 6% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
30 days are our standard payment terms
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
30
The Accounts Payable Helpdesk should be contacted via email at: aphelpdesk@directlinegroup.co.uk. A response should be provided within 3 working days. If the team cannot resolve the issue it is escalated to the Team Leader who will contact the supplier and the internal business owner to try to resolve. Further escalation would be to the Head of Shared Services Production Hub. To speed up payment, all invoices should quote Purchase Order numbers and be sent to the following electronic mailbox: electronicinvoices@directlinegroup.co.uk
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
UK Assistance Accident Repair Centres Limited now trades as DLG Auto Services and operates as part of Direct Line Group. The company runs a network of vehicle accident repair centres, described as 23 garages across the UK, carrying out approved bodyshop repairs for various vehicle manufacturer brand partners including Toyota, Lexus, BMW and MINI. Repairs are carried out to British Kitemark and BS10125 industry standards, backed by a five year guarantee. The centres also offer additional services such as air-con gas recharge, alloy wheel scuff repair, panel repair, bumper repair and tyre quotes while vehicles are in for repair. It is one of the larger accident repair groups operating nationwide in the UK.
Generated from the company's website and Companies House records. Sources: dlgautoservices.com · dlgautoservices.com