DIAMOND RESORTS (EUROPE) LIMITED
Company Information
- Company Number
- 02353649
- Registered Address
- Citrus House, Caton Road, Lancaster, Lancashire, LA1 3UA
- Status
- Active
- Employee Count
- 222
- Turnover
- £42,447,000
- EBITDA
- £349,000
Additional Details
- Website
- https://diamondresorts.com
- Company Type
- Private limited Company
- Incorporated On
- 1 March 1989
- Nature of Business
- 96090 - Other service activities not elsewhere classified
- Industries
- Coming Soon
- Region
- North West
Time to Pay
Payment Timeline
Payment Features
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 29 Oct 2025 | 32 | 50% | 42% | 8% | 8% |
| 01 Jan 2019 - 30 Jun 2019 | 25 Jul 2019 | 18 | 79% | 20% | 1% | 2% |
| 01 Jul 2018 - 31 Dec 2018 | 28 Jan 2019 | 22 | 76% | 23% | 1% | 1% |
| 01 Jan 2018 - 30 Jun 2018 | 30 Jul 2018 | 21 | 76% | 22% | 2% | 2% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
In order to effect a payment to any supplier, a Vendor Supplier request form must be completed. This form includes the details of the supplier, the type of services /goods being supplied, the supplier’s bank account details and the supplier’s contact details and remittance address. Amongst other things, payment terms must also be selected. The standard contractual length of time for payment of invoices is 30 days from receipt of the invoice, and this standard has been in place for many years. The form makes it clear that the standard payment terms are 30 days and the box is auto- ticked. If payment is to deviate from the standard 30 days payment schedule, a “Deviate from 30 days” box must be ticked and an explanation must be provided as to why a deviation from the standard is required. Inevitably, the deviation is requested because the supplier requires expedited payment. If expedited payment is refused by the approver of the Vendor Supplier request, the supplier will be notified accordingly. In a large percentage of cases, the supply of goods and services are supported by a written contract pursuant to which the terms of payment will already have been agreed between the parties.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
30
Dispute Resolution Process
Any disputes in relation to unpaid invoices are referred in the first instance to the Purchase Ledger Supervisor who is based in the accounts department at the Company’s registered offices. If payment has been overlooked (perhaps because an invoice has not been passed to the Purchase Ledger Supervisor for inputting onto Accounts Payable) the Purchase Ledger Supervisor will contact the relevant department responsible for engaging the services of the supplier in order for the invoice to be approved. Payment will then be expedited. Any disputed payments are referred back to the relevant department with a view to them resolving the dispute directly with the supplier. Contact with the supplier will usually be made within 5-10 business days of receiving a complaint or enquiry. The Company does not have a formalised dispute resolution process. Disputes which cannot be resolved are referred to the Company’s in-house Legal Department which is also based at the Company’s registered offices.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
DIAMOND RESORTS (EUROPE) LIMITED is a leading hospitality and vacation ownership company in Europe. The company offers a wide range of luxury resorts, hotels and holiday destinations across Europe, catering to the needs of the modern traveler.
The company's sustainability program is one of its key initiatives, with a strong focus on reducing its carbon footprint and promoting eco-friendly practices. This includes implementing energy-efficient measures, reducing plastic waste, and supporting local communities through various initiatives.
DIAMOND RESORTS (EUROPE) LIMITED offers a variety of vacation ownership products and services, including timeshares, club memberships, and rental opportunities. Their resorts are equipped with top-notch amenities and facilities, providing a luxurious and comfortable vacation experience to their customers.
The key people at DIAMOND RESORTS (EUROPE) LIMITED include Chief Executive Officer, Mike Flaskey, and President, Mark Nuzzo, who bring years of experience and expertise to the company.
Customers can contact DIAMOND RESORTS (EUROPE) LIMITED through their website, which provides information about their resorts, services, and membership options. The registered office address for the company is Diamond Resorts (Europe) Limited, Citrus House, Caton Road, Lancaster, LA1 3UA, United Kingdom.
In conclusion, DIAMOND RESORTS (EUROPE) LIMITED is a reputable and sustainable hospitality company that offers high-quality vacation ownership products and services across Europe. With a strong focus on sustainability and a team of experienced professionals, the company continues to provide exceptional holiday experiences to its customers.
