Score of 81.8/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 24 Jul 2025 | 24 | 78% | 16% | 6% | 26% |
| 01 Jul 2024 - 31 Dec 2024 | 07 Feb 2025 | 24 | 80% | 15% | 5% | 16% |
| 01 Jan 2024 - 30 Jun 2024 | 31 Jul 2024 | 53 | 70% | 18% | 12% | 33% |
| 01 Jul 2023 - 31 Dec 2023 | 02 Feb 2024 | 17 | 86% | 13% | 2% | 29% |
| 01 Jan 2023 - 30 Jun 2023 | 01 Aug 2023 | 23 | 85% | 10% | 5% | 26% |
| 01 Jul 2022 - 31 Dec 2022 | 30 Jan 2023 | 22 | 90% | 8% | 2% | 23% |
| 01 Jan 2022 - 30 Jun 2022 | 29 Jul 2022 | 21 | 84% | 14% | 2% | 16% |
| 01 Jul 2021 - 31 Dec 2021 | 21 Jan 2022 | 14 | 91% | 7% | 2% | 6% |
| 01 Jan 2021 - 30 Jun 2021 | 30 Jul 2021 | 17 | 90% | 7% | 3% | 9% |
| 01 Jul 2020 - 31 Dec 2020 | 25 Jan 2021 | 17 | 88% | 10% | 2% | 12% |
| 01 Jan 2020 - 30 Jun 2020 | 24 Jul 2020 | 16 | 89% | 8% | 3% | 12% |
| 01 Jul 2019 - 31 Dec 2019 | 24 Jan 2020 | 20 | 84% | 14% | 2% | 16% |
| 01 Jan 2019 - 30 Jun 2019 | 26 Jul 2019 | 23 | 77% | 20% | 3% | 23% |
| 01 Jul 2018 - 31 Dec 2018 | 30 Jan 2019 | 26 | 81% | 14% | 5% | 21% |
| 01 Jan 2018 - 30 Jun 2018 | 26 Jul 2018 | 25 | 79% | 15% | 6% | 27% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
7 Days individuals, 14 Days Micro Business, 30 Days SME, 60 Days Large Corporate
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
The information presented in this legal entity represents the performance of Capita Business Services as a standalone entity, it does not represent the performance of the Capita Group, that is: Capita Business Services and all of its subsidiary entities. This is a contained on a voluntary disclosure basis, as the requirements of the Duty to report supplier performance do not extend to Groups of companies, in the entity Capita Group Limited.
Maximum contractual payment period agreed
90
The accounts payable helpdesk number and email address is printed on all correspondence to suppliers, any disputes are expected to be resolved within 30 days of the dispute being raised
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Capita Business Services Ltd is registered as an information technology consultancy business but operates as part of the Capita group, a UK based outsourcer providing business process and technology services to public and private sector clients. The wider group combines data, AI and automation with human expertise to run essential services such as citizen support, contact centres, payments and collections, pensions administration, public sector productivity programmes, and learning and training. It supports government bodies and private organisations across the UK and Europe, handling large scale, complex service delivery on their behalf. As a subsidiary within this group, the company forms part of the operational structure through which these business process outsourcing services are delivered.
Generated from the company's website and Companies House records. Sources: capita.com · capita.com