CAPITA BUSINESS SERVICES LTD

PaymentCheck Score 2025
82Good
2.9vs last year
#1592 in UK
#56 in Education
#700 in London

Company Information

Company Number
02299747
Registered Address
65 Gresham Street, London, England, EC2V 7NQ
Status
Active
Employee Count
11,727
Turnover
£1,347,700,000
EBITDA
£124,100,000

Additional Details

Company Type
Private limited Company
Incorporated On
26 September 1988
Nature of Business
62020 - Information technology consultancy activities
Industries
Education,Environment,Agriculture And Waste,Financial Services,Information Technology,Telecommunications And Data,Professional Services,Safety And Security,Supply Chain,Manufacturing And Commerce Models,Travel And Transportation
Region
London

Time to Pay

Average Time to Pay
24 days
Shortest Period:7 days
Longest Period:60 days
Max Contractual:90 days

Payment Timeline

Within 30 Days
78%
31-60 Days
16%
After 60 Days
6%
Not Paid Within Terms26%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Payment Score History

Excellent (80+) Good (60-79) Fair (40-59) Poor (20-39) Very Poor (<20)

Performance Reports History

Reporting Period Filed: 2025-07-24
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Jan 2025 - 30 Jun 202524 Jul 20252478%16%6%26%
01 Jul 2024 - 31 Dec 202407 Feb 20252480%15%5%16%
01 Jul 2023 - 31 Dec 202302 Feb 20241786%13%2%29%
01 Jan 2023 - 30 Jun 202301 Aug 20232385%10%5%26%
01 Jan 2022 - 30 Jun 202229 Jul 20222184%14%2%16%
01 Jul 2021 - 31 Dec 202121 Jan 20221491%7%2%6%
01 Jul 2020 - 31 Dec 202025 Jan 20211788%10%2%12%
01 Jan 2019 - 30 Jun 201926 Jul 20192377%20%3%23%
01 Jan 2018 - 30 Jun 201826 Jul 20182579%15%6%27%

Payment Time Trends

Payment Distribution Trends

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

7 Days individuals, 14 Days Micro Business, 30 Days SME, 60 Days Large Corporate

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

The information presented in this legal entity represents the performance of Capita Business Services as a standalone entity, it does not represent the performance of the Capita Group, that is: Capita Business Services and all of its subsidiary entities. This is a contained on a voluntary disclosure basis, as the requirements of the Duty to report supplier performance do not extend to Groups of companies, in the entity Capita Group Limited.

Maximum contractual payment period agreed

90

Dispute Resolution Process

The accounts payable helpdesk number and email address is printed on all correspondence to suppliers, any disputes are expected to be resolved within 30 days of the dispute being raised

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

Company Summary

Capita Business Services Ltd is a leading UK-based business process outsourcing company that provides a range of services to both public and private sector clients. The company was founded in 1984 and has since grown to become a major player in the outsourcing industry.

The company offers a wide range of services, including customer management, IT services, human resources, finance and accounting, and property and infrastructure management. These services help clients streamline their business operations and improve efficiency.

One of the key focuses of Capita Business Services Ltd is sustainability. The company has a dedicated sustainability program that aims to reduce its environmental impact and promote sustainable practices. This includes initiatives such as reducing energy consumption, promoting recycling and waste reduction, and using sustainable materials in their business operations.

Capita Business Services Ltd also offers a range of sustainable products and services to their clients. This includes energy management solutions, waste management services, and sustainable procurement services, which help clients reduce their carbon footprint and operate in a more environmentally-friendly manner.

The company is led by a team of experienced executives, including the CEO Jon Lewis and the Chairman Ian Powell. They are supported by a team of over 61,000 employees who are committed to delivering high-quality services to their clients.

Capita Business Services Ltd can be contacted through their website at www.capita.com or through their registered office at 71 Victoria Street, London, SW1H 0XA. With their focus on sustainability and a wide range of services, Capita Business Services Ltd continues to be a leader in the outsourcing industry.

Financial Metrics

Cash
£28,000,000
Net Worth
£753,000,000
Total Current Assets
£1,016,100,000
Total Current Liabilities
£719,800,000

Company Location