Industry ranking
Score of 86.6/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2022 - 30 Jun 2022 | 22 Jul 2022 | 25 | 85% | 13% | 2% | 16% |
| 01 Jul 2021 - 31 Dec 2021 | 18 Jan 2022 | 22 | 89% | 9% | 2% | 11% |
| 01 Jan 2021 - 30 Jun 2021 | 19 Jul 2021 | 19 | 88% | 9% | 3% | 12% |
| 01 Jul 2020 - 31 Dec 2020 | 28 Jan 2021 | 17 | 91% | 7% | 2% | 11% |
| 01 Jan 2020 - 30 Jun 2020 | 23 Jul 2020 | 25 | 84% | 11% | 5% | 22% |
| 01 Jul 2019 - 31 Dec 2019 | 29 Jan 2020 | 18 | 93% | 5% | 2% | 11% |
| 01 Jan 2019 - 30 Jun 2019 | 26 Jul 2019 | 19 | 91% | 5% | 4% | 10% |
| 01 Jul 2018 - 31 Dec 2018 | 16 Jan 2019 | 18 | 88% | 7% | 5% | 14% |
| 01 Jan 2018 - 30 Jun 2018 | 26 Jul 2018 | 23 | 85% | 12% | 3% | 12% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Our standard payment terms are 30 days from the date of the invoice and our maximum contratual payment is 30 days.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
30
Where any invoices sent for payment are subsequently disputed, either on the supplier side or the company side, they will be returned to the business for escalation and resolution within the business area.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Capital Home Loans Limited was a residential mortgage lender and servicer, authorised and regulated by the Financial Conduct Authority for residential mortgage business. On 20 June 2025 it ceased operating as a mortgage servicer, with all live customer mortgage and shortfall accounts transferred to Jasper Mortgages and Azurite Mortgages (trading names of Topaz Finance Limited) or to Chetwood Financial Limited, trading as CHL Mortgages. It no longer administers customer accounts or accepts payments, and directs former customers and investors to these successor firms. It remains a separate legal entity from CHL Mortgages for Intermediaries Limited, which is unaffiliated. The company remains registered in England, based in Fleet, Hampshire.
Generated from the company's website and Companies House records. Sources: chlmortgages.co.uk · chlmortgages.co.uk