NEW LOOK RETAILERS LIMITED
Company Information
- Company Number
- 01618428
- Registered Address
- New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ
- Status
- Active
- Employee Count
- 8,020
- Turnover
- £735,403,000
- EBITDA
- £55,041,000
Additional Details
- Website
- https://www.newlook.com/uk
- Company Type
- Private limited Company
- Incorporated On
- 1 March 1982
- Nature of Business
- 47710 - Retail sale of clothing in specialised stores47721 - Retail sale of footwear in specialised stores47722 - Retail sale of leather goods in specialised stores47910 - Retail sale via mail order houses or via Internet
- Industries
- Commerce Models, Fashion
- Region
- South West
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 30 Mar 2025 - 29 Sept 2025 | 28 Oct 2025 | 69 | 19% | 29% | 52% | 41% |
| 30 Sept 2024 - 29 Mar 2025 | 28 Apr 2025 | 66 | 20% | 26% | 54% | 42% |
| 26 Sept 2023 - 30 Mar 2024 | 24 Apr 2024 | 54 | 22% | 32% | 46% | 25% |
| 26 Mar 2023 - 25 Sept 2023 | 20 Oct 2023 | 50 | 23% | 34% | 43% | 17% |
| 27 Mar 2022 - 26 Sept 2022 | 10 Oct 2022 | 54 | 23% | 29% | 48% | 25% |
| 28 Sept 2021 - 26 Mar 2022 | 19 Apr 2022 | 51 | 30% | 27% | 43% | 20% |
| 28 Mar 2021 - 27 Sept 2021 | 21 Oct 2021 | 47 | 50% | 25% | 25% | 18% |
| 29 Sept 2020 - 27 Mar 2021 | 23 Apr 2021 | 41 | 46% | 21% | 33% | 21% |
| 31 Mar 2019 - 29 Sept 2019 | 25 Oct 2019 | 47 | 41% | 26% | 33% | 11% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Standard payment terms for Goods for Resale contracts; 75 days from invoice date Standard payment terms for Goods Not for Resale contracts; Standard payment terms are 60 days following the end of the month of the invoice date.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
N/A
Maximum contractual payment period agreed
75
Dispute Resolution Process
New Look has a dedicated accounts payable helpdesk that offers suppliers support through to query resolution. The team can be contacted by email Monday to Friday (9am – 5pm). Contact by e-mail is usually acknowledged or dealt with within a maximum of 3 working days. Suppliers have the option to directly submit invoices to our E-Invoicing and document management partner which also provides real time data that includes invoice approval and invoice payment status.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
New Look Retailers Limited is a UK-based fashion retailer that offers clothing, shoes, and accessories for men, women, and children. The company was founded in 1969 and has since grown to become a major player in the fast fashion industry. New Look's sustainability program, "Fashioning the Future," is focused on reducing their environmental impact and promoting ethical and responsible practices throughout their supply chain.
In terms of products and services, New Look offers a wide range of trendy and affordable fashion items, including clothing, footwear, and accessories. They also have a plus-size collection and a maternity line, catering to a diverse customer base. The company is known for its quick turnover of styles, with new collections released every few weeks.
The key people behind New Look's success include Nigel Oddy, the CEO, and John Gnodde, the Chairman. Both have extensive experience in the retail industry and are committed to driving the company's growth and sustainability efforts. New Look also has a team of designers, buyers, and merchandisers who work together to bring stylish and diverse collections to their customers.
For customer convenience, New Look has over 500 stores across the UK and Ireland, as well as an online store. Their website, www.newlook.com, offers a seamless shopping experience with free delivery and returns options. The company also has a customer service team that can be reached through their website or by phone.
The registered office address for New Look Retailers Limited is in London, UK, and their company number is 01618428. In summary, New Look is a well-established fashion retailer with a strong focus on sustainability, offering a wide range of trendy and affordable products to their diverse customer base. With a dedicated team and a commitment to ethical practices, New Look continues to be a popular choice for fashion-conscious consumers in the UK and beyond.
