| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2025 - 31 Dec 2025 | 21 Jan 2026 | 29 | 78% | 16% | 6% | 43% |
| 01 Jan 2025 - 30 Jun 2025 | 16 Jul 2025 | 31 | 75% | 19% | 6% | 57% |
| 01 Jul 2024 - 31 Dec 2024 | 23 Jan 2025 | 33 | 68% | 23% | 9% | 57% |
| 01 Jan 2024 - 30 Jun 2024 | 22 Jul 2024 | 35 | 63% | 25% | 12% | 60% |
| 01 Jan 2023 - 31 Dec 2023 | 26 Jan 2024 | 41 | 65% | 22% | 13% | 59% |
| 01 Jan 2023 - 30 Jun 2023 | 27 Jul 2023 | 35 | 68% | 22% | 10% | 53% |
| 01 Jul 2022 - 31 Dec 2022 | 16 Jan 2023 | 34 | 73% | 16% | 11% | 53% |
| 01 Jan 2022 - 30 Jun 2022 | 18 Jul 2022 | 32 | 79% | 14% | 7% | 52% |
| 01 Jul 2021 - 31 Dec 2021 | 13 Jan 2022 | 29 | 71% | 23% | 6% | 53% |
| 01 Jan 2021 - 30 Jun 2021 | 19 Jul 2021 | 34 | 67% | 25% | 8% | 55% |
| 01 Jul 2020 - 31 Dec 2020 | 21 Jan 2021 | 42 | 47% | 40% | 13% | 57% |
| 01 Jan 2020 - 30 Jun 2020 | 16 Jul 2020 | 50 | 40% | 43% | 17% | 76% |
| 01 Jul 2019 - 31 Dec 2019 | 14 Jan 2020 | 41 | 46% | 41% | 13% | 74% |
| 01 Jan 2019 - 30 Jun 2019 | 25 Jul 2019 | 36 | 53% | 40% | 7% | 70% |
| 01 Jul 2018 - 31 Dec 2018 | 16 Jan 2019 | 36 | 58% | 32% | 10% | 65% |
| 01 Jan 2018 - 30 Jun 2018 | 10 Jul 2018 | 40 | 56% | 32% | 12% | 67% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Our payment terms are generally 30 days from invoice tax point date based on the timely submission of satisfactory invoices. Many of our suppliers will submit invoices on their own payment terms which may differ from ours. Where a supplier’s payments terms are less than our standard 30 days, we use our best endeavours to pay such invoices according to that supplier’s terms. Invoices can be emailed to purchaseledger@pinnaclepetgroup.com or alternatively sent to the following address: Purchase Ledger Department Pinnacle Insurance Ltd, 4th Floor, Limelight, Elstree Way, Borehamwood, Hertfordshire WD6 1JH
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
N/A
Maximum contractual payment period agreed
30
The Company’s aim is to resolve disputes as quickly as possible with the support of a dedicated Purchase Ledger team. Escalation is assigned to the Company representative who manages the relationship with the supplier with further escalation to the Senior Leadership Group should this be required.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Pinnacle Insurance Limited, previously known as Pinnacle Insurance PLC and originally Pinnacle Insurance Company PLC, is a UK insurance underwriter incorporated in 1971. Companies House records list its nature of business as life insurance and non-life insurance. The company has historically been associated with the insurance and pet sectors, reflecting cover written for both people and animals. It remains an active private limited company based in Borehamwood, Hertfordshire, with directors and officers drawn from both the UK and continental Europe, indicating links to a wider international insurance group. No further detail on specific products, distribution channels or customer base is available from the evidence supplied.
Generated from the company's website and Companies House records. Sources: find-and-update.company-information.service.gov.uk