Industry ranking
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Sept 2025 - 28 Feb 2026 | 26 Mar 2026 | 31 | 61% | 33% | 6% | 24% |
| 01 Mar 2025 - 31 Aug 2025 | 26 Sept 2025 | 33 | 56% | 33% | 11% | 29% |
| 01 Sept 2024 - 28 Feb 2025 | 28 Mar 2025 | 29 | 72% | 23% | 5% | 19% |
| 01 Mar 2024 - 31 Aug 2024 | 24 Sept 2024 | 28 | 68% | 28% | 4% | 14% |
| 01 Sept 2023 - 29 Feb 2024 | 29 Mar 2024 | 25 | 68% | 30% | 2% | 11% |
| 01 Sept 2022 - 28 Feb 2023 | 17 Mar 2023 | 27 | 68% | 26% | 5% | 14% |
| 01 Mar 2022 - 31 Aug 2022 | 29 Sept 2022 | 30 | 60% | 35% | 5% | 15% |
| 01 Sept 2021 - 28 Feb 2022 | 30 Mar 2022 | 31 | 58% | 34% | 8% | 10% |
| 01 Mar 2021 - 31 Aug 2021 | 30 Sept 2021 | 29 | 60% | 34% | 6% | 15% |
| 01 Sept 2020 - 28 Feb 2021 | 25 Mar 2021 | 27 | 64% | 30% | 6% | 10% |
| 01 Mar 2020 - 31 Aug 2020 | 29 Sept 2020 | 28 | 64% | 32% | 4% | 10% |
| 01 Sept 2019 - 29 Feb 2020 | 31 Mar 2020 | 28 | 65% | 31% | 4% | 9% |
| 01 Mar 2019 - 31 Aug 2019 | 25 Sept 2019 | 31 | 57% | 34% | 9% | 36% |
| 01 Sept 2018 - 28 Feb 2019 | 29 Mar 2019 | 37 | 41% | 43% | 16% | 52% |
| 01 Sept 2017 - 28 Feb 2018 | 27 Mar 2018 | 32 | 37% | 47% | 16% | 58% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Standard payment terms for suppliers are within 60 days of the invoice. This is stated on all our purchase orders and applied to all suppliers, unless different terms are negotiated. Where suppliers are identified as small, our standard practice is to pay these within 30 days of the invoice, unless shorter terms are negotiated.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
Following the implementation of a new ERP in 2025, we continue to experience some challenges in our payment processes. These are stable and we have in place an improvement plan to enhance our process and capabilities. We expect to see a reduction in the number of invoices not paid with in terms going forward.
Maximum contractual payment period agreed
90
1. Suppliers are advised at the time of sending a purchase order to raise any future queries with the person who has created them. The Finance team are able to inform suppliers with the name of this person. 2. If a supplier believes we have failed to make a payment within the time it is due then they would normally raise this with either the person who raised the purchase order or the Finance team. 3. Twinings take a proactive approach to managing any disputes regarding payments.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
R. Twinings and Company Limited is the registered entity behind the Twinings tea business, incorporated in 1953 and registered with a wholesale of coffee, tea, cocoa and spices classification. Trading as Twinings, it sells tea and related products including black, green, fruit and herbal teas, sparkling tea, wellbeing drinks, hot chocolate and malt drinks, biscuits, confectionery and teaware. Products are sold online and through gifting ranges such as hampers, gift sets and tea caddies. The brand also offers tea experiences and masterclasses, a flagship store, and content on tea sourcing and history. The company forms part of the wider Twinings group's consumer tea and beverage operations.
Generated from the company's website and Companies House records. Sources: twinings.co.uk · twinings.co.uk