SERCO LIMITED
Company Information
- Company Number
- 00242246
- Registered Address
- Serco House, 16 Bartley Wood Business Park, Bartley Way Hook, Hampshire, RG27 9UY
- Status
- Active
- Employee Count
- 46,205
- Turnover
- £4,873,800,000
- EBITDA
- £454,300,000
Additional Details
- Website
- https://experience-lab.com/
- Company Type
- Private limited Company
- Incorporated On
- 10 September 1929
- Nature of Business
- 70100 - Activities of head offices70229 - Management consultancy activities other than financial management72190 - Other research and experimental development on natural sciences and engineering84110 - General public administration activities
- Industries
- Travel And Transportation
- Region
- South East
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 18 Jul 2025 | 22 | 94% | 4% | 2% | 8% |
| 01 Jan 2024 - 30 Jun 2024 | 25 Jul 2024 | 24 | 94% | 3% | 3% | 8% |
| 01 Jul 2023 - 31 Dec 2023 | 25 Jan 2024 | 27 | 96% | 3% | 1% | 9% |
| 01 Jan 2023 - 30 Jun 2023 | 27 Jul 2023 | 30 | 93% | 4% | 3% | 9% |
| 01 Jul 2022 - 31 Dec 2022 | 20 Jan 2023 | 37 | 89% | 6% | 5% | 13% |
| 01 Jan 2022 - 30 Jun 2022 | 28 Jul 2022 | 35 | 85% | 9% | 6% | 17% |
| 01 Jul 2020 - 31 Dec 2020 | 13 Jan 2021 | 33 | 90% | 7% | 3% | 11% |
| 01 Jan 2020 - 30 Jun 2020 | 29 Jul 2020 | 36 | 87% | 9% | 4% | 12% |
| 01 Jan 2019 - 30 Jun 2019 | 30 Jul 2019 | 33 | 87% | 9% | 4% | 12% |
| 01 Jan 2018 - 30 Jun 2018 | 27 Jul 2018 | 32 | 84% | 12% | 4% | 18% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
30 days from receipt of invoice or 21 days from receipt of invoices for SME’s
Were there any changes to the standard payment terms in the reporting period?
Yes, Introduction of new payment terms for Small and Medium Businesses in April 2025
Any other information about payment terms
Invoices Paid – SMEs % invoices paid within 30 days - 93% % invoices paid in 31 to 60 days - 6% % of Invoices paid in 61 days or more - 1%
Maximum contractual payment period agreed
60
Dispute Resolution Process
Suppliers can contact the Accounts Payable team regarding payment queries at 0345 010 4000 [option 6] or contact the Serco requisitioner, information is included on the Purchase Orders.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
SERCO LIMITED is a leading international service company that specializes in providing essential public services and managing complex assets for both the public and private sectors. The company operates in over 30 countries and has a diverse portfolio of services including transportation, healthcare, defense, and citizen services.
The company has a strong commitment to sustainability and has implemented various initiatives to reduce its environmental impact. They have set ambitious targets to reduce their carbon emissions and have invested in renewable energy sources such as solar panels and wind turbines. SERCO also works closely with its suppliers to ensure sustainable practices throughout the supply chain.
SERCO offers a wide range of products and services, including managing transport systems, operating hospitals and prisons, and providing IT solutions for government agencies. They also offer citizen services such as managing call centers and processing visa applications.
The company is led by a team of experienced professionals, including CEO Rupert Soames, who has been with SERCO since 2014. The company's registered office is located in Hook, Hampshire, and they can be contacted via their website, www.serco.com.
SERCO's commitment to sustainability and its wide range of essential services make it a key player in the international service industry. With a strong leadership team and a global presence, the company continues to strive towards its goal of providing high-quality services while minimizing its environmental impact.
