Industry ranking
Score of 97.4/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2025 - 31 Dec 2025 | 28 Jan 2026 | 14 | 98% | 2% | 0% | 2% |
| 01 Jan 2025 - 30 Jun 2025 | 29 Jul 2025 | 16 | 95% | 1% | 4% | 6% |
| 01 Jul 2024 - 31 Dec 2024 | 28 Jan 2025 | 12 | 98% | 2% | 0% | 2% |
| 01 Jan 2024 - 30 Jun 2024 | 25 Jul 2024 | 19 | 98% | 2% | 0% | 3% |
| 01 Jul 2023 - 31 Dec 2023 | 25 Jan 2024 | 19 | 97% | 2% | 1% | 4% |
| 01 Jan 2023 - 30 Jun 2023 | 24 Jul 2023 | 19 | 89% | 10% | 1% | 9% |
| 01 Jul 2022 - 31 Dec 2022 | 30 Jan 2023 | 20 | 76% | 23% | 1% | 27% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Standard terms are 30 days
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
42
Suppliers are asked to place their issue in writing to their HSBC main contact point. Business contact and Accounts Payable work with the supplier to resolve payment issue/dispute in accordance with internal investigation and escalation procedures.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
HSBC Life (UK) Limited was a life insurance company registered in England, providing life and pensions products under the HSBC brand. It has since been acquired by Chesnara plc, a European life and pensions group, and renamed Chesnara Life (UK) Ltd. Advisers and policyholders were notified of the change by letter or email around December 2025 and January 2026, and the former HSBC Life website now directs visitors to the new Chesnara Life site. The entity's registered activity remains classified under life insurance (SIC 65110), reflecting its role as a life and pensions provider now operating within the Chesnara group rather than under the HSBC name.
Generated from the company's website and Companies House records. Sources: life.hsbc.co.uk · life.hsbc.co.uk · life.hsbc.co.uk