Sarah, Content Writer for an NGO.

Sarah (Content Writer – NGOs)

I do 4 days a month for a large institution, it’s non-governmental but has enough ability to pay everyone on time – they also spend a lot of time talking about ethics, social drivers and that kind of thing. My payment terms are 14 days and always have been. This was clear from my first invoice. 

Obviously, this is completely ignored and IF I AM LUCKY payment is made in 30 but usually, they forget to raise POs so then we go around the cycle again as they ask me for the invoice, the accounts team then go back to my client contact – the one who originally sent it to them – then they send me a PO. I edit the invoice and send it back in and then cross my fingers.

It’s embarrassing for me, should be for them but doesn’t seem to be and generally a bit of a shit show.