While the UK train travel sector scores a slightly above-average 53.2 out of 100, the significant disparity between the top and bottom performers – a 60.3-point difference between MERSEYRAIL and HITACHI RAIL – reveals substantial inconsistencies in payment practices. The concentration of companies in the London region (5 out of 9) coupled with a below-average regional score suggests a possible systemic challenge in the capital.
The North West, with a single representative, boasts the highest regional average at 88.5, driven by MERSEYRAIL's strong performance. Conversely, the South East only included one company, UNIPART RAIL LIMITED with a score of 45/100. London’s performance is also concerning, with five companies averaging just 48.1, pulling down the overall sector average.
Use this late payment calculator to see how much you may be owed.
Ultimately, while the train travel sector edges above the UK average by 3.2 points, the concerning 60.3 point difference between the best and worst payers suggests a need for closer examination of payment practices within the industry, particularly in London and the South East.
© 2026 Payment Check Ltd
Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH
Made by Alastair Campbell