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Primary Care Payment Practices Report 2022

12 July 2023•By Alastair Campbell, Founder•Reports

UK Primary Care Payments: Above Average, But Plenty of Room for Improvement

The Numbers

  • Companies Analysed: 21
  • Average PaymentCheck Score: 61.0/100
  • UK Average (all sectors): 50.0/100
  • Primary Care Sector Advantage: 11.0 points
  • Top Payer: Optical Express Limited (97.5/100)
  • Bottom Payer: Catalyst Healthcare (Romford) Limited (45/100)
  • Regional Leader: Scotland (71.3 avg)
  • Regional Laggard: London (59.1 avg)

What Stands Out

While the UK Primary Care sector surpasses the national average for payment practices, a score of 61 out of 100 suggests there's ample opportunity for improvement, particularly among the lower-performing companies. The spread of scores, from Optical Express's near-perfect 97.5 to Catalyst Healthcare's 45, indicates significant disparity in how organisations prioritise timely payments to their suppliers.

Best Payers

  1. OPTICAL EXPRESS LIMITED - 97.5/100
  2. VISION LABS LTD - 76.9/100
  3. GREAT ORMOND STREET HOSPITAL CHILDREN'S CHARITY - 76/100
  4. HCRG CARE LTD - 75.28/100
  5. SCRIVENS LIMITED - 70.73/100

Worst Payers

  1. CATALYST HEALTHCARE (ROMFORD) LIMITED - 45/100
  2. IDH LIMITED - 45.1/100
  3. PETRIE TUCKER AND PARTNERS LIMITED - 45.1/100
  4. WHITECROSS DENTAL CARE LIMITED - 45.9/100
  5. LROWLAND COMPANY RETAIL LIMITED - 48/100

Regional Patterns

Scotland leads the way with an average score of 71.3, significantly higher than London's 59.1, implying a potentially stronger emphasis on prompt payments or better financial management practices among Primary Care companies north of the border. The remaining regions – West Midlands (70.7), South West (65.7), and South East (62.9) – show moderate performance with a relatively small pool of companies feeding into those averages, so we should avoid reading too much into them.

If you're dealing with late payments and want to calculate the interest owed, use our late payment calculator.

While Primary Care is above average, the lowest payer's score of 45 and the sector average of 61 mean there's plenty of room for improvement if all 21 companies hit the highs of Optical Express.

Still waiting to be paid?

A reminder from you is easy to ignore. PaymentCheck sends a formal late payment notice on your behalf — from a third party that publicly tracks the payment behaviour of 9,600+ UK companies. Free, and it takes 60 seconds.

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Categories

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Recent Posts

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Resources

  • Late Invoice Calculator
  • Company Search
  • Browse by Sector
  • Browse by Region

Share Your Story

Have you experienced late payments? Share your story to help other businesses.

Submit Your Story

PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Late Payment Help
  • Get Your Score
  • Get Certified
  • For Accountants

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell