Here's a data-driven snapshot of payment practices across commerce models in 2020 and 2021:
The data indicates a slight improvement in payment practices, evidenced by the 2.4-point increase in the average score. While the increase in the number of surveyed companies from 204 to 231 suggests a broader dataset, the limited improvement in the average score indicates that notable and widespread adjustments to payment practices have not taken place in this time. Businesses may find it useful to estimate the potential impact of late payments using a late payment calculator.
One-line summary: Payment practices improved only slightly from 60.1 in 2020 to 62.5 in 2021.