DHL SERVICES LIMITED
Company Information
- Company Number
- 03324664
- Registered Address
- 251 Midsummer Boulevard, Milton Keynes, Bucks, England, MK9 1EA
- Status
- Active
- Employee Count
- 37,087
- Turnover
- £1,482,890,000
- EBITDA
- £31,122,000
Additional Details
- Website
- https://dhl.com
- Company Type
- Private limited Company
- Incorporated On
- 26 February 1997
- Nature of Business
- 82990 - Other business support service activities not elsewhere classified
- Industries
- Supply Chain,Manufacturing And Commerce Models
- Region
- South East
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2024 - 31 Dec 2024 | 29 Jan 2025 | 24 | 67% | 17% | 16% | 0% |
| 01 Jan 2024 - 30 Jun 2024 | 30 Jul 2024 | 41 | 75% | 0% | 25% | 0% |
| 01 Jul 2023 - 31 Dec 2023 | 30 Jan 2024 | 37 | 75% | 13% | 12% | 37% |
| 01 Jul 2022 - 31 Dec 2022 | 25 Jan 2023 | 30 | 82% | 12% | 6% | 18% |
| 01 Jan 2021 - 30 Jun 2021 | 29 Jul 2021 | 49 | 64% | 25% | 11% | 11% |
| 01 Jan 2019 - 30 Jun 2019 | 25 Jul 2019 | 21 | 91% | 0% | 9% | 13% |
| 01 Jul 2018 - 31 Dec 2018 | 28 Jan 2019 | 41 | 17% | 75% | 8% | 8% |
| 01 Jan 2018 - 30 Jun 2018 | 27 Jul 2018 | 42 | 36% | 44% | 20% | 24% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
DHL Services Limited is part of the DHL group of companies in the UK. DHL Purchase Order Terms and Conditions effective January 2021, sets out that subject to satisfactory receipt and acceptance of the Goods and/or Services, invoices shall become due for payment sixty (60) days after the receipt of a correct invoice by DHL (unless applicable law requires a shorter payment period). Payment shall be made in the currency as stated in the Purchase Order. DHL Services Limited has signed up to the UK Governments Prompt Payment Code for commercial reasons. This means that for Government or Local Government related contracts suppliers are paid promptly and the payment terms are 30 days end of month following or 30 days net. During the reporting period, the company’s standard payment period was 60 days.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
60
Dispute Resolution Process
DHL Purchase Order Terms and Conditions effective January 2021, sets out that if DHL disputes any sum on an invoice, subject to applicable law, it may withhold the entire sum owed under that invoice and it will notify the Supplier in writing of such dispute, giving full details of the dispute and of the actual sum it claims on bona fide grounds not to be liable to pay. When suppliers are set up on the company’s system, they are sent a supplier pack. This pack provides the supplier with information on the DHL Purchase Order Terms and Conditions, DHL Supplier Code of Conduct and invoicing procedures including details on invoice disputes and DHL contact details.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
DHL SERVICES LIMITED is a leading logistics company that offers a wide range of services and solutions to their customers. They are committed to sustainability and have implemented various initiatives to reduce their environmental impact.
Their sustainability program includes measures such as using alternative fuels and electric vehicles for their delivery services, implementing energy-efficient technologies in their warehouses, and reducing waste and emissions through recycling and eco-friendly packaging materials.
Their products and services cover the entire logistics chain, from warehousing and transportation to customs clearance and delivery. They also offer specialized solutions for different industries, such as healthcare, automotive, and e-commerce.
The company is led by a team of experienced and dedicated professionals, with John Pearson as the CEO. They have a strong network of employees, partners, and suppliers who work together to provide top-notch services to their customers.
For any inquiries or to avail of their services, customers can visit their website at www.dhl.com or contact their registered office at 25 The North Colonnade, Canary Wharf, London E14 5HS. DHL SERVICES LIMITED continues to grow and expand globally, while maintaining their commitment to sustainability and providing excellent logistics solutions to their clients.
