| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2025 - 31 Dec 2025 | 28 Jan 2026 | 0% | ||||
| 01 Jan 2025 - 30 Jun 2025 | 30 Jul 2025 | 38 | 0% | 100% | 0% | 100% |
| 01 Jul 2024 - 31 Dec 2024 | 29 Jan 2025 | 24 | 67% | 17% | 16% | 0% |
| 01 Jan 2024 - 30 Jun 2024 | 30 Jul 2024 | 41 | 75% | 0% | 25% | 0% |
| 01 Jul 2023 - 31 Dec 2023 | 30 Jan 2024 | 37 | 75% | 13% | 12% | 37% |
| 01 Jan 2023 - 30 Jun 2023 | 20 Jul 2023 | 22 | 100% | 0% | 0% | 17% |
| 01 Jul 2022 - 31 Dec 2022 | 25 Jan 2023 | 30 | 82% | 12% | 6% | 18% |
| 01 Jan 2022 - 30 Jun 2022 | 28 Jul 2022 | 25 | 75% | 25% | 0% | 25% |
| 01 Jul 2021 - 31 Dec 2021 | 27 Jan 2022 | 29 | 85% | 0% | 15% | 8% |
| 01 Jan 2021 - 30 Jun 2021 | 29 Jul 2021 | 49 | 64% | 25% | 11% | 11% |
| 01 Jul 2020 - 31 Dec 2020 | 28 Jan 2021 | 27 | 68% | 32% | 0% | 5% |
| 01 Jan 2020 - 30 Jun 2020 | 13 Jul 2020 | 39 | 85% | 0% | 15% | 15% |
| 01 Jul 2019 - 31 Dec 2019 | 30 Jan 2020 | 20 | 83% | 13% | 4% | 9% |
| 01 Jan 2019 - 30 Jun 2019 | 25 Jul 2019 | 21 | 91% | 0% | 9% | 13% |
| 01 Jul 2018 - 31 Dec 2018 | 28 Jan 2019 | 41 | 17% | 75% | 8% | 8% |
| 01 Jan 2018 - 30 Jun 2018 | 27 Jul 2018 | 42 | 36% | 44% | 20% | 24% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
DHL Services Limited is part of the DHL group of companies in the UK. DHL Purchase Order Terms and Conditions sets out that subject to satisfactory receipt and acceptance of the Goods and/or Services, invoices shall become due for payment sixty (60) days after the receipt of a correct invoice by DHL (unless applicable law requires a shorter payment period). Payment shall be made in the currency as stated in the Purchase Order.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
60
DHL Purchase Order Terms and Conditions sets out that if DHL disputes any sum on an invoice, subject to applicable law, it may withhold the entire sum owed under that invoice and it will notify the Supplier in writing of such dispute, giving full details of the dispute and of the actual sum it claims on bona fide grounds not to be liable to pay. When suppliers are set up on the company’s system, they are sent a supplier pack. This pack provides the supplier with information on the DHL Purchase Order Terms and Conditions, DHL Supplier Code of Conduct and invoicing procedures including details on invoice disputes and DHL contact details.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
DHL Services Limited is a UK-registered company forming part of the DHL group, an international logistics and shipping business whose services include parcel and document delivery, freight forwarding by air, road, ocean and rail, and supply chain and warehousing solutions. Companies House classifies this particular entity under other business support service activities, indicating it operates as an internal support or administrative function within the wider DHL group rather than as a customer-facing carrier itself. The group as a whole describes itself as offering shipping, courier services and transportation, plus enterprise logistics and outsourced supply chain solutions, but these operational activities belong to the group's trading divisions rather than to this registered company directly.
Generated from the company's website and Companies House records. Sources: dhl.com